HR Assistant Apprentice Level 3

Summary

Managing advertisements, collecting employee information and creating personal files, updating HR databases, processing employees’ requests, maintain soft files in CRM, leave administration and maintaining records.

Wage

£13,741 a year

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Training course

HR support (level 3)

Hours

Monday to Friday, 9am-5pm

35 hours a week

Start date

Monday 2 June 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Collating information required for payroll set up from new employees.
Assist with posting Job Adverts online.
Maintain employee records (soft and hard copies).
Update HR databases (e.g. new hires, separations, vacation and sick leaves).
Help with planning company annual event.
Assist with employee Induction and add employees on the HR system.
Assist in providing relevant data, like absences, bonus and leave records to HR Manager for Payroll preparation.
Complete Right to work check for employees.
Process employees’ requested letters .
Updating attendance sheets, time sheets etc.
Co – ordinating and sending information to IT support & Account Manager.
Continuously learn the latest HR best practices to improve workplace efficiency.
Undertaking any other ad-hoc works as directed by the Management.

Where you'll work

382 Dns House, Kenton Road
Harrow
HA3 8DP

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

HRUC (HARROW, RICHMOND AND UXBRIDGE COLLEGES)

Your training course

HR support (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.

Your training plan

Apprentices will be required to attend college at least x1 day per week either at Uxbridge, Harrow or Hayes Campus completing necessary mandatory training and units associated with the apprenticeship.

The apprentice will be required to complete:

Work towards gaining a full Qualification.
Employment Rights and Responsibilities.
Skills, Knowledge, and Behaviours.
Standard and End Point Assessment.
Functional Skills in English, Maths, and ICT (if required).

Other training will be provided by the employer as required to enable the fulfilment of the job role.

Requirements

Essential qualifications

GCSE or equivalent in:

maths (grade 4-9)
English (grade 4-9)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills

About this company

DNS group is an award-winning accountancy and tax firm established in 2005. They were ranked 75th by Accountancy Age for Top 50+50 Accountancy Firms 2021 in the UK. DNS services more than 7,000 clients with 14 different locations across the UK, making it a truly national brand. The focus on providing excellent client experience along with innovative and effective accounting solutions has helped in growing. DNS works with businesses, private clients, and property investors on a wide spectrum of tax issues, help them stay compliant with HMRC, build wealth, and manage succession planning. Their future vision is to become the most innovative, technology driven firm and being the first choice for accounting and tax services.

After this apprenticeship

Gaining a HR L3 Qualification and the potential for a full time job.

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