PMO Support Officer Apprentice

Summary

We are looking for an enthusiastic and analytical individual to join our Portfolio Management team as a PMO Support Officer Apprentice within the Chamberlain’s Commercial, Change and Project Delivery (CCPD) service. You will support the Enterprise Portfolio Management Office (EPMO) in delivering the CoL Corporation approach to Portfolio Management.

Wage

£25,780 a year

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City of London Corporation staff can take advantage of the pension scheme. They also receive discounts and special offers for a wide range of products and services.

Training course

Business administrator (level 3)

Hours

Monday to Friday 9:15am - 5pm core hours. Flexibility will be required for business needs. The role is 3 days in the office, 2 days working from home.

35 hours a week

Start date

Friday 20 June 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Purpose of Post:

To support the work of the Enterprise Portfolio Management Office (EPMO) in delivering the City of London Corporation’s approach to Portfolio Management, which includes application of the Project Procedure, use of the Project and Programme Management (PPM) system and support to relevant projects and programmes.

To provide administrative support to the Head of EPMO and the Assistant Director for Portfolio Management.

Main Duties & Responsibilities:

Administrative Support:

Assist with scheduling and organising meetings and events
Prepare and distribute papers and other materials
Maintain records of meetings and events

Communication and Coordination:

Manage the shared mailbox and calendar
Support communication with the internal project management community, answering queries by providing information and advice
Assist in mainting project management information, tools and templates

Data Management and Reporting:

Maintain the timetable of EPMO regular reporting
Maintain portfolio, programme and project data in the PPM system
Generate portfolio, programme, project and other reports in the PPM system
Carry out PPM system administration processes such as user management

Project Support:

Assist PMO Analysts within the EPMO team in supporting the management and delivery of Tier 0 (major) projects as required

Additional Responsibilities:

CoLC Policies and Procedures:

Actively seek to implement the City of London’s Occupational Health and Safety Policy in relation to the duties of the post, and at all times give due regard to the health and safety of both themselves and others when carrying out their duties
Actively seek to implement the City of London’s Equal Opportunity Policy and the objective to promote equality of opportunity in relation to the duties of the post
To undertake any duties that may reasonably be requested appropriate to the grade

Where you'll work

City of London
Guildhall
Gresham Street
LONDON
EC2P 2EJ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

COMMON COUNCIL OF THE CITY OF LONDON

Your training course

Business administrator (level 3)

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What you'll learn

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

You will be supported to achieve the Business Administration Level 3 apprenticeship. Theoretical training will be Biweekly with the support of the training provider. Practical training and support will be given in the workplace allowing you to embed your learning in the working environment. You will receive hours 6 per week to support with your apprenticeship studies.

More training information

The apprenticeship training will be delivered by the City of London corporation in house training provider Common Council of the City of London.

The apprenticeship training will be delivered via face-to-face training session at the Guildhall London EC2V 7HH on a fortnightly basis.

Requirements

Essential qualifications

GCSE in:

English (grade 4)
Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Customer care skills
Administrative skills
Number skills
Logical
Team working
Non judgemental

About this company

The City Corporation with a rich history that precedes parliament, the City Corporation has been an ever constant throughout history adapting in order to meet modern demands of the City it serves, and is home to some of the world’s most striking modern architecture. The City of London Corporation forms part of London as a whole, along with the 32 London Boroughs who have responsibility for local government services within their local area. Based at the Guildhall the City Corporation looks after and promotes the City of London.

http://www.cityoflondon.gov.uk (opens in new tab)

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

On successful completion of the apprenticeship, we aim to offer a permanent role within the team if a position is available. Alternatively, we shall endeavour to secure an alternative position within the City of London Corporation.

Ask a question

The contact for this apprenticeship is:

City of London Corporation

Apprenticeships team

CoLHR.Apprenticeships@cityoflondon.gov.uk

The reference code for this apprenticeship is VAC1000318479.

Apply now

Closes in 26 days (Thursday 29 May 2025)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

After signing in, you’ll apply for this apprenticeship on the company's website.

Company’s application instructions

Please apply online and ensure that you answer the questions in the Recruitment Information Pack - please include your answers in the supporting information section of the application form. We are unable to accept curriculum Vitae (CVs)

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