Business Administration Apprenticeship

Summary

Join a friendly and supportive team as a Branch Administrator Apprentice, providing essential office admin support and helping consultants with recruitment tasks. Perfect for someone organised, confident, and chatty who enjoys keeping things running smoothly and working in a people-focused environment. Apply now to start a long-term career!

Wage

£15,704 a year

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Enjoy performance-related incentives, including a £50 bonus for assisting a consultant with a successful permanent placement.

Training course

Business administrator (level 3)

Hours

Monday - Friday, 8:30am - 5:30pm.

40 hours a week

Start date

Monday 23 June 2025

Duration

1 year 3 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

As an Office Administrator no day will ever be the same but your typical week will consist of the following:

Meeting and greeting candidates applying for vacancies
Handling incoming telephone enquiries, message taking
Monitoring the Branch Inbox
Support the Business Delivery Teams in sourcing weekly timesheets
Responsible for setting up payroll
Entering details onto Recruitment database
Managing online job boards and adding vacancies
Updating Social media pages
Resourcing CV’s for Recruitment Consultants (covering all sectors)
Filling National Account roles leading to monthly commission
Compliance - right to work checks / DBS checks / background checks
Spot and pass on potential sales leads to consultants

Where you'll work

Office 1, First Floor, Charles house,
Charles St,
TR1 2PQ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

THE NVQ TRAINING CENTRE LIMITED

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Teaching and learning the skills, knowledge and behaviours within Business Administration.

Requirements

Essential qualifications

GCSE or equivalent in:

Maths (grade 4)
English (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Administrative skills
Attention to detail
Communication skills
Customer care skills
Flexible
IT skills
Organisation skills
Problem solving skills

Other requirements

Before applying, please consider whether the pay, location, and working hours are suitable for you. We offer a range of great company benefits, including private healthcare after probation, access to Perkbox for everyday perks and discounts, a private pension scheme, and an all-expenses-paid annual awards event in London. Hard work doesn’t go unnoticed with regular recognition and rewards from head office. Plus, we like to end the week with a bit of fun—Friday bowls (warning: we’re very competitive!).

About this company

At Berry Recruitment Truro we are committed to finding high quality jobs in Truro and Cornwall and surrounding towns including Falmouth, Launceston and Newquay to suit our candidates’ individual talents. We work with many of the UK’s leading organisations and would be delighted to discuss our current job vacancies. Our specialist areas of recruitment include office, industrial, construction, catering and driving jobs in Truro, Cornwall and across the south west. We guarantee a warm welcome and outstanding service.

After this apprenticeship

Opportunity to progress into a Recruitment Consultant role or other positions within the business, with ongoing training and career development support.

Ask a question

The contact for this apprenticeship is:

THE NVQ TRAINING CENTRE LIMITED

The reference code for this apprenticeship is VAC1000318413.

Apply now

Closes on Monday 16 June 2025

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Company’s application instructions

Please click on the link below to apply

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