Apprentice Personal Assistant

Summary

Unity Homes are seeking a highly motivated eager-to-learn Apprentice Personal Assistant to support our Operations Director in managing day-to-day operations and assist with other business ventures, whilst working to gain a level 3 business administrator apprenticeship standard.

Wage

£13,741 to £22,222.20, depending on your age

National Minimum Wage

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Training course

Business administrator (level 3)

Hours

35-40 hours, Monday- Friday, flexible working hours, hybrid role.

35 hours a week

Start date

Monday 16 June 2025

Duration

1 year 5 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Key Responsibilities:

Manage the Operations Director's calendar, schedule appointments, and coordinate meetings.
Prepare and edit correspondence, communications, presentations, and other documents.
Handle incoming and outgoing communications, including emails and phone calls.
Organize and maintain files and records related to Unity’s commercial interest and business ventures, ensuring confidentiality.
Assist in the preparation of reports, proposals, and other documentation.
Support the Operations Director in managing projects and initiatives across various business interests.
Conduct research and gather information as needed.
Liaise with internal and external stakeholders on behalf of the Operations Director.
Perform other administrative tasks and duties as required, including occasional administrative support to other departments such as HR, Payroll and Accounts as needed.

Where you'll work

The Willows Nursing Home 1 Murray Street
Salford
M7 2DX

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

INSPIRO LEARNING LIMITED

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

More training information

This is a work based apprenticeship where you have regular 1-1 meetings with a local regional trainer both remotely and on site.

Requirements

Essential qualifications

GCSE in:

English (grade A-C or 4-8)
Maths (grade A-C or 4-8)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Analytical skills
Logical
Initiative
Non judgemental
Patience

Other requirements

Hybrid role. Some previous experience in an administrative role would be advantage but full training will be given. This vacancy may close early if sufficient applications are received and you may be invited to an interview before the closing date. Please ensure you apply early to avoid disappointment.

About this company

Unity is a leading care home operator with a diverse portfolio of business interests with over 30 years of experience within the care sector. We are committed to providing exceptional care and services to our residents while expanding our reach in various sectors.

After this apprenticeship

This is a fantastic opportunity to gain work experience with a professional, friendly employer whilst achieving an apprenticeship standard with a leading training provider. This could lead to a permanent position position. If you are looking to start a career in Business and Administration we want to hear from you.

Apply today!

Ask a question

The contact for this apprenticeship is:

INSPIRO LEARNING LIMITED

Louise Abram

louise.abram@inspirolearning.co.uk

01165040377

The reference code for this apprenticeship is VAC1000318402.

Apply now

Closes in 18 days (Wednesday 21 May 2025)

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After signing in, you’ll apply for this apprenticeship on the company's website.

Company’s application instructions

To continue please click apply to fill in a brief application form. Once applied your details will go through an initial screening process to ascertain suitability. If suitable you will be called by an Apprenticeship Recruitment Advisor to discuss the vacancy further and to check your eligibility for an apprenticeship. If you are eligible/suitable your details will then be passed on to the employer .

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