Business Support Apprentice
ESBE LTD
ROSSENDALE (BB4 6HH)
Closes on Friday 6 June 2025
Posted on 2 May 2025
Contents
Summary
An opportunity for an immediate start to work as an apprentice within a long-established business with a vast focus on sustainability. We are looking for someone to provide general office duties to ensure the office is well organised and running smoothly, and wants to be a part of a developing, fast-paced company.
- Wage
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£17,000 a year
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday - 8.00am - 4.00pm or 9.00am - 5.00pm
37 hours 30 minutes a week
- Start date
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Monday 16 June 2025
- Duration
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1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Office Administration: Assisting in General office administration including managing emails, photocopying, and other administrative duties
- Customer service: Assist with customer inquiries via phone calls and emails in a professional manner
- Product Organisation: Preparing products for tradeshows, photo shoots and product launches
- Mail Management: Efficiently handle incoming and outgoing mail
- Project Assistance: Supporting various projects by coordinating tasks and ensuring deadlines are met
- Travel Booking: Assist in the planning and booking of business trips
- Internal Communication: Managing emails, letters, and other forms of internal communications
- Departmental Support: Provide assistance to various departments with their ongoing tasks
- Supply Management: Order and maintain janitorial products, office supplies, and consumables
- Meeting Coordination: Set up meeting rooms and arrange refreshments as needed
- Financial Tasks: Supporting uploads of team credit card expenses
- Any other duties as assigned
Where you'll work
SUITE 34
HARDMANS BUSINESS CENTRE
NEW HALL HEY ROAD
ROSSENDALE
BB4 6HH
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
BURY COLLEGE
Your training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
- Business Administrator Level 3 Standard
- Monthly timetabled classes
Requirements
Essential qualifications
GCSE in:
- English (grade C/4 or above or equivalent)
- Maths (grade C/4 or above or equivalent)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Number skills
- Analytical skills
- Logical
- Team working
- Creative
- Initiative
- Non judgemental
- Patience
- Physical fitness
Other requirements
As ESBE has invested in a subsidiary in the UK with a very exciting future, I have an opportunity as Managing Director to pass on a legacy of my knowledge and experience to the right candidate which will allow them to grow and succeed in an excellent company. The right candidate will see all aspects of business, both good and bad and eventually be a key member of the ESBE team.
About this company
ESBE is embarking on an exciting new chapter in its UK operations. As a leading European manufacturer of valves and actuators for heating, cooling, and tap water systems, we are excited to bring our expertise and innovation to the UK market. The grand opening event of ESBE subsidiary in Great Britain, held in February, was a resounding success! This milestone marks the beginning of an exciting new journey as we strengthen our commitment to the UK market. ESBE Technology Centre delivers cutting edge products and a wide range of products delivered into the hydronics industry.
After this apprenticeship
Subject to a successful apprenticeship you will be employed by the company and considered for a full-time role.
Ask a question
The contact for this apprenticeship is:
BURY COLLEGE
The reference code for this apprenticeship is VAC1000318390.
Apply now
Closes on Friday 6 June 2025
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After signing in, you’ll apply for this apprenticeship on the company's website.
Company’s application instructions
Please click on the link below. Complete the form at the bottom of the vacancy with your details and attach a copy of your CV. A member of the Bury College apprenticeship team will then be in touch regarding your application.