Apprentice Administrator

Summary

Based at our Head Office in Wickford in our busy operations department, you will be working alongside 3 other members of staff but with lots of through traffic as it's the hub of the building where all deliveries go in and out from. We would therefore need someone who is happy to deal in person with various delivery agencies etc.

Wage

£13,741 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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Training course

Business administrator (level 3)

Hours

Monday - Friday 9am - 5pm, breaks tbc.

35 hours a week

Start date

Sunday 1 June 2025

Duration

1 year 3 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

You will be required to carry out basic Administration tasks which will include putting orders on our computer system.
Updating our stock database.
Photocopying, filing, use of the telephone, use of computer and other relevant general office tasks.
A particular part of the job is the entering figures onto either our computer system or Exel spreadsheets and similar software.
It is therefore essential that the applicant has an interest in figure work and a high degree of accuracy in this type of work.

Where you'll work

1-5 PROFESSIONAL PLACE
HODGSON WAY
WICKFORD BUSINESS PARK
WICKFORD ESSEX
SS11 8YX

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

THELIGHTBULB LTD

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

You will achieve your Level 3 Business Administration Apprenticeship.
There are workshops that you will need to attend via Zoom.
You will have a Mentor for one-to-one teaching and learning.
In-house training will be given to support specifics of the role.

Requirements

Essential qualifications

GCSE or equivalent in:

English (grade 4/C)
Maths (grade 4/C)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Initiative

About this company

Dedicated to the bicycle industry since 1968. PCM was founded by Nick Thake, who is chairman of the company to this day. Specialists in the field of bicycle import, distribution and retail as well as internet sales of bicycles and bicycle spare parts and accessories.

http://www.professionalcycles.co.uk/index.php (opens in new tab)

After this apprenticeship

There will be ongoing development and progression available for the right candidate upon completion of the apprenticeship.

Ask a question

The contact for this apprenticeship is:

THELIGHTBULB LTD

Andrea Gregory

andrea@thelightbulb.net

+447764969337

The reference code for this apprenticeship is VAC1000318311.

Apply now

Closes in 28 days (Friday 30 May 2025 at 11:59pm)

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