Apprentice School Office Administrator

Summary

You'll work alongside our School Administrator & be line managed by the School Business Manager, working in the main administration office & school reception. You'll be the first point of call for all visitors, parents, children & staff and undertake admin tasks to support the Headteacher, School Business Manager and the School Administrator.

Wage

£13,741 to £22,222.20, depending on your age

National Minimum Wage

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Training course

Business administrator (level 3)

Hours

Monday to Friday, 8.00am - 3.30pm, Term time only.

35 hours a week

Start date

Tuesday 1 July 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

The vacancy is to work in a very busy school office. The role will consist of:

Reception duties (telephone, visitors, dealing with parents)
The use of a variety of school systems
To check attendance
Log records
Run reports for staff
Take payments
Book wraparound sessions
Any other admin duties as required

There will be the opportunity to learn all skills across the administration field, including financial systems, data systems, customer service being front of house, school systems.

The role is extremely varied and very busy.

Where you’ll work

Westdale Infant School
Digby Avenue Westdale Lane
Mapperley Nottingham
NG3 6ET

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

DERBY BUSINESS COLLEGE LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

In addition to gaining practical experience in the role, you will also attain an NVQ Level 3 Recruiter qualification which will help start your career and give you an insight into the businesses processes and procedures
Our training is all completed remotely via teams with a development coach, who will be available for support
You receive 20% off the job training during this apprenticeship which is included in your weekly working hours

More training information

DBC Training are a multi award-winning employment and skills training provider.

We offer high-quality employer solutions to improve productivity and learner solutions to support individuals to fulfil their potential.

https://dbc-training.co.uk/

Requirements

Essential qualifications

GCSE in:

English and maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Team working
Initiative

About this company

We are a small council maintained infant school, with age ranges from 4-7 serving Mapperley & Carlton areas. We have 180 children on roll and a 39 place nursery for 3+ year olds on site. We run full wraparound provision for all children.

https://www.westdaleinfants.com/ (opens in new tab)

Company benefits

Free on site parking. Supportive team. Term time only working.

After this apprenticeship

A potential full time role in the business.

Ask a question

The contact for this apprenticeship is:

DERBY BUSINESS COLLEGE LIMITED

Heather Duffield

heather@dbc-training.co.uk

07375919487

The reference code for this apprenticeship is VAC1000318300.

Apply now

Closes on Wednesday 25 June 2025

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