Business Administration Apprentice

Summary

Are you practical, curious about how businesses operate, and looking to start a career in a fast-moving, high-demand industry?

Wage

£18,500 a year

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Training course

Business administrator (level 3)

Hours

Monday to Friday 9am to 5pm, shifts may vary

37 hours 30 minutes a week

Start date

Monday 1 September 2025

Duration

1 year 3 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

We're offering an exciting opportunity for a motivated person to join our team in Corsham, Wiltshire, as a Business Administration Apprentice.You'll be part of a workplace where learning and growth are encouraged — and where your contribution will help drive real progress.

As an Apprentice at Mitie, you'll be at the heart of what we do, making a real impact from day one. Here's a glimpse of what your journey could include:

Produce accurate records and documents including emails, audits and reports whilst maintaining and managing confidentiality.
Be skilled in the use of multiple IT packages and systems relevant to the business area you will be working in
Take initiative and confidently conduct meetings to gather feedback
Build strong communication skills — whether in person, by phone, email, or using digital tools
get to know and represent the organisation's values in your work
Complete tasks to a high standard with attention to detail
Work alongside experienced professionals to gain practical, real world experience
Help plan and organise meetings or events
Suggest ways to improve how we work and use resources effectively
Learn the basics of project management and take the lead on projects when needed

Where you’ll work

MOD Corsham
SN13 9ET

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

WILTSHIRE COLLEGE AND UNIVERSITY CENTRE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

As part of your Apprenticeship, you will be enrolled onto a Level 3 Business Administration which will last for 15 months. You will develop the skills, knowledge and behaviours to support and improve business operations at Mitie. You will be fully supported by Wiltshire College to achieve this qualification through 1-2-1 advice and support, e-learning materials and masterclasses. You will the support from our skilled leadership team at Mitie to grow in a professional commercial environment giving you the chance to work on real projects and grow your skills.

Requirements

Essential qualifications

GCSE in:

English (grade 4/C)
Maths (grade 4/C)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Attention to detail
Organisation skills
Problem solving skills
Presentation skills
Administrative skills
Team working
Initiative

About this company

At Mitie, we’re the UK’s leading facilities management and professional services company. We deliver critical services that power businesses, communities, and individuals across the nation. Joining Mitie means being part of a team that values collaboration, innovation, and the passion to make a difference. We’re here to help you kick off your career with purpose, passion, and plenty of support.

Company benefits

Our benefits include a virtual GP, financial wellbeing assistance, and a flexible lifestyle platform, Choices. Enjoy high street discounts, a cycle-to-work scheme, life cover, enhanced pension contributions, and Mitie Stars with prizes up to £10,000!

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

You will the support from our skilled leadership team at Mitie to grow in a professional commercial environment giving you the chance to work on real projects and grow your skills.

Ask a question

The contact for this apprenticeship is:

WILTSHIRE COLLEGE AND UNIVERSITY CENTRE

earlycareers@mitie.com

The reference code for this apprenticeship is VAC1000318241.

Apply now

Closes in 17 days (Sunday 18 May 2025)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

After signing in, you’ll apply for this apprenticeship on the company's website.

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