Office Administrator - Level 3 Business Administrator Apprenticeship

INTEGRATED DIGITAL CCTV SYSTEMS LTD

Wigan (WN5 7AS)

Closes in 14 days (Friday 16 May 2025 at 11:59pm)

Posted on 1 May 2025

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Summary

This vacancy is for a Business Administration Apprentice based in a village on the outskirts of Wigan. The successful applicant will have the opportunity to support the business with general administrative duties as well as other ad-hoc duties defined by management.

Wage

£15,704 to £25,396.80, depending on your age

National Minimum Wage

Check minimum wage rates (opens in new tab)

The company may offer more than NMW dependant on transferable skills or the right individual.

Training course
Business administrator (level 3)
Hours
Monday to Friday, 40 hours a week. 8.30am-4.30pm

40 hours a week

Start date

Saturday 17 May 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

  • Organising office operations and procedures
  • Controlling correspondence 
  • Answering phone and emails
  • Diary management 
  • Supporting the wider team 
  • Supporting and engaging with internal and external customers

Where you’ll work

130 Church Street
Orrell
Wigan
WN5 7AS

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

JUNIPER TRAINING LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents
  • Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
  • Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
  • Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
  • Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
  • Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
  • Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
  • Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
  • Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

  • Level 3 Business Administration 
  • Functional skills if required
  • Your specialist skills coach will comunicate with you online, training platforms and remote access. They will visit you at your place of work - (WN5)
  • You are expected  to complete 20% 'off the job' weekly
  •  You will enhance your IT skills, communication skills, organisation skills and many more

Requirements

Desirable qualifications

GCSE or equivalent in:

  • English (grade 4)
  • Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Presentation skills
  • Administrative skills
  • Team working

Other requirements

20 days holiday after a years’ service this increases to 22 days, access to AXA health at hand.  This offers 24/7 Health support from Nurses/ Pharmacists/Medical Professionals and Counsellors so if you have any concerns, needs or queries regarding yourself or members of the family you have a direct line to support, opportunities to complete additional training – IOSH managing safely, Mental Health and Wellbeing and Safeguarding courses.

About this company

Established 20 years ago, their success is a result of their ability to provide a tailor-made service to meet with individual client needs, they are specialists within Social Housing, Construction, Rail, Aggregate, and Utility Sectors.

https://thecctvcompany.com/about/ (opens in new tab)

After this apprenticeship

  • Permanent role 
  • Potential senior duties

Ask a question

The contact for this apprenticeship is:

JUNIPER TRAINING LIMITED

Paul Nightingale

Paul.nightingale@junipertraining.co.uk

07395 789959

The reference code for this apprenticeship is VAC1000318224.

Apply now

Closes in 14 days (Friday 16 May 2025 at 11:59pm)

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