HR Administrator Apprentice

Summary

We are seeking a motivated and enthusiastic individual to join our Human Resources team as a Level 3 HR Apprentice. This role offers a fantastic opportunity to gain hands on experience in various HR functions while working towards a recognised qualification.

Wage

£24,790 a year

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Training course

HR support (level 3)

Hours

Monday to Friday 9am to 5pm. Hybrid working for up to 60% of the time will be available after 6 months.

37 hours a week

Start date

Tuesday 1 July 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Support the People Management team in delivering a comprehensive HR service across the organisation
Provide administrative support for all HR processes such as recruitment, producing standard employment contracts, processing payroll information, sickness recording, correspondence and changes to HR documentation
Maintain and update employee records and the HR database, including producing statistical information
Assist in the administration of HR policies, procedures and processes and answer or forward on telephone and email enquiries appropriately
Assist with the coordination of training and development initiatives for staff
Take notes/minutes at meetings

Where you'll work

Aldern House
Baslow Road
Bakewell
Derbyshire
DE45 1AE

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

CROWN VOCATIONAL TRAINING LIMITED

Your training course

HR support (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.

Your training plan

HR Support Level 3.

Requirements

Essential qualifications

GCSE in:

English & Maths (grade A-C or equivalent)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Customer care skills
Administrative skills
Team working

About this company

The Peak District National Park was the first of Britain’s 15 national parks and is still enjoyed by millions, looking for both adventure and a breathing space to escape. It is also the most accessible due its proximity to four major cities of the UK and its 38,000 residents. We recognise the importance of our national park and our job is to speak up and care for the Peak District National Park for all to enjoy forever.

http://www.peakdistrict.gov.uk (opens in new tab)

Company benefits

25 days holiday plus bank holidays, access to local government pension scheme, flexitime as standard, free car parking

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

Any career progression routes will be discussed upon successful completion of the apprenticeship.

Ask a question

The contact for this apprenticeship is:

CROWN VOCATIONAL TRAINING LIMITED

The reference code for this apprenticeship is VAC1000318184.

Apply now

Closes in 17 days (Wednesday 21 May 2025)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

After signing in, you’ll apply for this apprenticeship on the company's website.

Company’s application instructions

Please complete the online application available on our careers site.

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