Business Admin Apprentice

Summary

We are offering you the chance to work in a variety of areas of the business including finance, operations, HR, planning, health and safety. You will get access to the full cycle of the business by assisting at various stages in project planning and business management.

Wage

£14,918.80 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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Training course

Business administrator (level 3)

Hours

Monday to Friday, 8.30am to 4.30pm, with 30 minutes break.

37 hours 30 minutes a week

Start date

Monday 7 July 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

Assisting in the planning of the weekly schedules
Assigning jobs to engineers
Checking materials are allocated to jobs
Assisting with health & safety documentation
Creating sites files
Managing drawings registers
Creating electronic files for each project and ensuring all information has been saved to these files
Customer feedback surveys
Assisting with managing renewals for training and business assets
Maintaining various trackers including projects and learning and development
Helping to find suitable accommodation for those working on projects away from home
General admin tasks including assisting finance with the recording of delivery notes, scanning and recording signed documents returned from site
Assisting in the creation of O&M documents send to customers once a project is finished

Where you’ll work

28a Manchester Road
Westhoughton
Bolton
BL5 3QJ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

WIGAN AND LEIGH COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

This training plan has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Essential qualifications

GCSE in:

English (grade 4)
Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Analytical skills
Team working
Initiative
Non judgemental
Patience

Other requirements

Ideally live locally to offices in Westhoughton as this aligns with our social value targets. Office based role but there will be some time spent in our stores assisting in asset management and stock records. Full training will be given.

About this company

Wells Electrical Contractors are a nationwide electrical contractors working with some of the UK’s biggest companies. We have teams of electricians and electrical apprentices who work on large scale projects lasting several months to smaller maintenance works which are scheduled daily. You will be based in our brand new purpose built offices in Westhoughton Bolton. We are a forward thinking team who embrace new technologies and ways of working. We support ongoing training and progression within the business.

After this apprenticeship

We are company committed to ongoing training and development as this apprenticeship gives the opportunity to be involved in various aspects of the business they will have option to explore training with the director based on which areas they would like to progress their future career.

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