Learner Administrator Apprentice
THINK EMPLOYMENT LIMITED
GRIMSBY (DN31 1NX)
Closes on Monday 30 June 2025
Posted on 2 May 2025
Contents
Summary
Are you meticulous, organised, and passionate about providing exceptional support in an educational setting? We seek a dedicated Learner Administrator to uphold outstanding standards in learner administration through rigorous attention to detail and proactive auditing.
- Wage
-
£14,526.20 to £23,492.04, depending on your age
National Minimum Wage
- Training course
- Business administrator (level 3)
- Hours
-
Monday to Friday, 9.00am to 5.00pm.
37 hours a week
- Start date
-
Monday 14 July 2025
- Duration
-
1 year 4 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Conduct rigorous quality checks on learner enrolments and initiate audits as needed.
- Enrol and manage learners accurately on various learning platforms.
- Administer learner registrations and maintain data integrity on internal systems.
- Facilitate learner registrations for examinations with relevant awarding bodies.
- Thoroughly review own and colleagues' work to identify and rectify errors promptly.
- Generate audit reports and take corrective action on identified mistakes.
- Update learner attendance records daily using internal processes to ensure timely and accurate data.
- Verify invoices received from awarding bodies.
- Collaborate closely with management and colleagues on administrative matters, ensuring effective communication.
- Address inquiries promptly and professionally via phone or online channels.
- Ensure data accuracy by cleansing information before system uploads.
Where you'll work
140 VICTORIA STREET
GRIMSBY
DN31 1NX
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
AVANT PARTNERSHIP LIMITED
Your training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
More training information
The successful candidate will be required to undertake training sessions with Avant Skills Academy every other week throughout the length of the apprenticeship.
If you have not achieved a GCSE grade 4 (C) in English and maths or equivalents, you will be required to complete Functional Skills Level 2 in English and maths.
As part of the Level 3 Business Administrator apprenticeship standard, you will learn the knowledge, skills and behaviours which will support you for your end-point assessment. You will take part in a combination of activities, such as face-to-face classroom-based sessions, remote learning sessions, work shadowing and online learning, to support your learning and development and compile a portfolio of evidence
End-Point Assessment (EPA):
At the end of the on-programme learning, you will be required to undertake an End-Point Assessment (EPA) to demonstrate you have met the occupational standard
This includes:
- Knowledge Test
- Professional Discussion
- Project Presentation
Requirements
Desirable qualifications
GCSE in:
- English (grade 4 or above)
- Maths (grade 4 or above)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Problem solving skills
- Administrative skills
- Analytical skills
- Initiative
About this company
Think Employment is dedicated to helping individuals and businesses succeed through education and training. With over 20 years of experience, the organisation has been transforming lives by providing flexible, high-quality courses designed to equip learners with practical, job-ready skills. Specialising in career-focused education, Think Employment offers a wide range of courses that support people at every stage of their professional journey—whether they’re starting a new career, gaining qualifications, or progressing in their current role. The organisation also works closely with businesses to deliver tailored training solutions that enhance workforce capabilities and support long-term growth.
After this apprenticeship
- Continued employment and progression with the growing company
- With experience and further training, you could become an administration manager or, office manager
Ask a question
The contact for this apprenticeship is:
AVANT PARTNERSHIP LIMITED
Alysha Lond
apprenticeships@avant.ac.uk
01472 426624
The reference code for this apprenticeship is VAC1000318122.
Apply now
Closes on Monday 30 June 2025
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