Business Administration Apprentice

Summary

We are looking for someone to join our training company to help with an array of administrative duties. These would include helping to manage outbound marketing communications; website, social media, and marketing campaigns, helping us to engage with prospective employers and learners, and communicating via phone and email.

Wage

£14,918.80 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Training course

Business administrator (level 3)

Hours

Monday to Thursday from 8.30am until 5.30pm. Friday 9am until 1pm.

37 hours 30 minutes a week

Start date

Saturday 14 June 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

This role involves a number of key responsibilities, but these include:

Assisting with the implementation of our marketing plan, creating relevant content (case studies, white papers, blogs and vlogs) that can be used across a variety of platforms.
Managing this content for website, social media and outbound external communications.
Assisting with the engagement with employers and learners who are interested in the services we provide.
Using a variety of IT software, including Microsoft 365, Hubspot, Canva, and WordPress.
Using email and telephone to engage with customers, clients and colleagues.

Where you'll work

Hadley Park East
Hadley
Telford
TF1 6QJ

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

T3 TRAINING & DEVELOPMENT LTD

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Work-based training at employer's offices

More training information

L3 Business Administrator Apprenticeship Standard

Requirements

Essential qualifications

GCSE in:

Mathematics & English (grade Grade 4 or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Organisation skills
Customer care skills
Creative

Other requirements

This role would be based full time at our office in Telford where you would be supported and mentored by senior personnel. It is an office based role, whereby you would be using a laptop for long durations.

About this company

T3 Training and Development is an independent training organisation specialising in the architecture engineering construction sector. We deliver apprenticeships and commercial training to businesses within this sector, and deliver this training across the country. Our head office is based in Barnsley, South Yorkshire, but this role is based at our Telford office in Shropshire.

http://www.t3-training.com (opens in new tab)

After this apprenticeship

Once the apprentice has completed their apprenticeship, we would hope that this leads to a full-time role within the business with the scope of studying for a further qualification.

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