Apprentice Youth Worker DAAC (Durham Agency Against Crime)

Summary

Durham Constabulary are excited to announce that they are recruiting 6 Apprentices to join DAAC (Durham Agency Against Crime). These roles will support the youth development officers at DAAC in the delivery of projects and activities run by Durham Police and its partner agencies.

Wage

£14,526.20 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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Training course

Business administrator (level 3)

Hours

Monday - Friday, 09:00 - 17:00. Flexible working applies.

37 hours a week

Start date

Monday 4 August 2025

Duration

2 years

Positions available

6

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

Apprentices will receive appropriate training and guidance to undertake the full range of duties which will include:

Support youth development projects run by Durham police and DAAC to deliver aims and outcomes
Work directly with young people to identify their needs and then develop and implement them within the projects
Actively participate in the decision making process ensure success of the projects and resource allocation
Identify, understand, confront and challenge attitudes and behaviour
Experience new challenges in a supportive and comfortable environment
Recognise the social, political and legal structures which effect young people’s lives and examine strategies in order to challenge or change those structures
Engage local communities and young people to identify local needs and issues
To monitor and evaluate the projects with young people, staff members and management
Occasionally work evenings, weekends and annual residentials
Ensure safeguarding, health and safety and other duties of care are met

Where you’ll work

Chester Le Street Magistrates Court
Newcastle Road
Chester Le Street
County Durham
DH3 3UA

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

DERWENTSIDE COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Level 3 Business Administration Apprenticeship Standard
You will be provided protected learning/study time in the workplace to complete your Level 3 Business Administration portfolio and any associated qualifications/assessments

Requirements

Essential qualifications

GCSE or equivalent in:

English and maths (grade 4/C)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Reliable
Punctual
"Self starter"
Flexible approach
Diligent
Good listener
To be of the highest integrity
Respect for diversity

Other requirements

Please note there is a requirement to be in possession of a full current driving license please ensure this is confirmed on your CV. Candidates must have indefinite leave to work and live in the UK and be free from any restriction. Any successful candidate will be asked to provide evidence of this. Candidates will be contacted via email in relation to the recruitment process and are advised to also check junk/spam folders for email updates. Due to the nature of the work candidates will be required to undertake a rigorous security screening process- these vetting clearances can take up to 12 weeks to be returned.

About this company

Durham Agency Against Crime (DAAC) is a charity, closely aligned to Durham Constabulary. Formed in 1990, DAAC works in partnership with public, voluntary and private sector partners to make County Durham and Darlington a safer place to work, live and invest. We are often asked why there is a need for interventions that focus on young people who have no convictions. The answer lies in the value of early intervention and prevention. There are many studies to support the theory that prevention is more cost effective than rehabilitation and Durham Constabulary considers this element to be key in its strategy for tackling crime and disorder. Due to our bespoke funding arrangements we are pleased to be able to offer most of our projects at a greatly reduced cost or in some circumstances free of charge. DAAC delivers innovative projects and initiatives within local communities for young people with the aim of facilitating long term change, using our 3 step approach of Education, Community and Activity to equip young people to make the correct life choices. We provide opportunities to develop skills, experience and qualifications across our range of projects affecting positive change that supports their personal development and reduces the risk factors that can lead to involvement in crime/anti social behaviour. Our award-winning work has received regional and national recognition, achieving huge success. We currently average weekly engagement with over 600 young people aged 7-18 years.

http://www.daac.org.uk/ (opens in new tab)

After this apprenticeship

On successful completion of the apprenticeship, for the right candidate, opportunities will be available

Ask a question

The contact for this apprenticeship is:

DERWENTSIDE COLLEGE

Apprenticeship Recruitment Team

apprenticeships@derwentside.ac.uk

The reference code for this apprenticeship is VAC1000318030.

Apply now

Closes in 14 days (Wednesday 14 May 2025)

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After signing in, you’ll apply for this apprenticeship on the company's website.

Company’s application instructions

To apply for this vacancy please send your application form via link to bryanr@daac.org.uk The vacancy will close 5PM Friday 9th May 2025 via Durham Constabulary's vacancy page.

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