Business Administrator Apprentice

Summary

To maintain and promote the college’s Digital, E-Learning and EdTech strategy, incorporating emerging technologies. Work with the Learning Technology Coordinator, the DARC team staff and Digital Strategy Lead to support staff in the use of appropriate E-Learning technologies which they can use to develop their teaching,

Wage

Competitive

Competitive wage offered

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Training course

Business administrator (level 3)

Hours

Monday - Thursday 8:30-16:30 Friday 8:30-16:00.

37 hours a week

Start date

Monday 2 June 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

To communicate the college’s Digital Strategy, including evaluation of emerging technologies such as Virtual, Augmented and Mixed Reality and Immersive Spaces
Working with staff at individual, curriculum or school level, to develop their understanding of different technologies available to improve teaching, learning and learner progress. Working with other cross-college departments such as the Digital and Academic Resource Centre (DARC) or additional learning support to support their development of EdTech
To support staff development sessions for teaching and delivery staff, which support and actively promote the college’s Digital Strategy
To offer responsive front-line support and problem-solving for staff using technologies to ensure a high-quality student experience
Working with the Learning Technology Coordinator and Darc Manager to promote opportunities for embedding E-Learning and the use of EdTech throughout the curriculum for all provision types
Work with stakeholders and external organisations, through collaboration or project work, to support the further development of E-Learning and the use of EdTech
Supporting teachers, delivery staff and other departments of the college, such as the DARC and student services, to provide relevant and student-friendly technology to support their progress, knowledge or understanding
Work with ICT Services, the DARC and appropriate curriculum teams to install, update and maintain equipment such as VR headsets, the Immersive Spaces and support facilitation of sessions for students using such equipment, including some content development
In conjunction with ICT Services, provide support and development opportunities for cross-college and business support teams around the use of software and technology
Support the embedding of digital accessibility across the college
Carry out examination invigilation duties as required

General

You will be required to undertake such other duties appropriate to the grade and character of the work as may reasonably be required of you. Therefore, the list of duties in this job description should not be regarded as exclusive or exhaustive.

Your duties will be set out in this job description, but please note that the college reserves the right to update your job description from time to time, to reflect changes in, or to, your job. Significant permanent changes in duties and responsibilities will require agreed-upon revisions to be made to this job description.

You will be consulted about any proposed changes. You will be required to have a flexible approach to work, working outside your normal working pattern when reasonably required to do so, including, for example to support College Open Events. You will have the ability to travel effectively, for example, to other college campuses.

Where you’ll work

St. Gregorys Road
Northampton
Northamptonshire
NN3 3RF

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

NORTHAMPTON COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

1 day a month at Northampton College.

Requirements

Essential qualifications

GCSE in:

English (grade 4)
Maths (grade 4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Organisation skills
Analytical skills
Team working
Creative

About this company

At Northampton College, our students are at the heart of everything we do, ensuring you receive an outstanding education that enables you to succeed. Through exceptional courses, enhanced by highly individualized support, we’ll help you develop new skills, expand your knowledge and acquire the personal and employability skills you need to succeed confidently in your next step. If you choose Northampton College, you’ll be accessing some of the best education in the region. Our college is one of the best performing colleges in the country and our apprentices achieve much better than the national average.

https://www.northamptoncollege.ac.uk/ (opens in new tab)

After this apprenticeship

Potential progression to a full-time member of staff.

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