Business Administrator Apprentice

Summary

Welding Engineers are a nationwide engineering company with six branches. In Washington we have several engineers who we have brought through the apprenticeship system and have since progressed into valued members of our team with varied experience and valued qualifications which mutually benefits both them and the business.

Wage

£17,680 a year

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Training course

Business administrator (level 3)

Hours

07:30 to 16:00 or 08:00 to 16:30.

40 hours a week

Start date

Monday 2 June 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

We are looking for somebody to join the team as a “blank canvas” and train them through business administration, basic accounts, assisting contract the management team. Its would be an all-encompassing role to cover all aspects of the business to ensure you know the business from top to bottom.

As well as college work to help you achieve your and our goals you will shadow and be given experience from each member of the team. We will also give you an overview of the engineering side of the business and show you the products we produce and their purpose to give you a greater level of confidence in your work.

At the start of the day the office will be busy with engineers getting their work for the day and bringing in information from the previous day, this will then follow on to processing their paperwork and preparing work files for invoicing. You will then be involved in the admin’ section speaking to clients and suppliers, raising jobs from clients instruction, updating clients via emails, telephone calls or producing spreadsheets, assisting in arranging the engineers workload diary, through to assisting in the accounts department raising sales invoices, raising plant/material purchase orders and processing incoming invoices and finally filing paperwork away.

Where you’ll work

Unit 6
Tilley Road
Washington
Tyne And Wear
NE38 0AE

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

CITY OF SUNDERLAND COLLEGE

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Full Business Administrator Level 3 All training to take place at the employer's premises.

Requirements

Essential qualifications

GCSE or equivalent in:

English (grade 4-9)
Maths (grade 4-9)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Administrative skills
Communication skills
Creative
Customer Care
IT
Non-judgmental
Number skills
Organisation skills
Patience
Presentation skills
Team working

About this company

We started as a business in 1966 in Glasgow before adding another five branches to achieve national coverage. We are still run by the same families that started the business. We have a varied range of clients such as the Ministry of Defence, Ministry of Justice, chemical plants, nuclear power stations, call centres, high street national retailers. We manufacture, install, service and repair automatic doors, roller shutters, glazed aluminium shop fronts. We run a metal fabrication section within our branch and also do industrial roofing and fencing.

After this apprenticeship

We are looking at this to be a permanent role, the same as our engineering apprentices have been. We wish to train an apprentice to be a valued integral member of the business.

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