Apprentice Software Engineer

Summary

As our Software Engineer Apprentice, you will aid with providing a support and maintenance service in particular relating to all Software owned by the group. You will also undertake a learning programme to develop your skills and understanding in relation to Software support, maintenance and development enhancing your knowledge

Wage

£14,526.20 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

Check minimum wage rates (opens in new tab)

Training course

Software developer (level 4)

Hours

Monday to Friday , one day study day. Shifts to be confirmed.

37 hours a week

Start date

Monday 2 June 2025

Duration

1 year 7 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

To respond to helpdesk traffic via all communication channels
Upholding a high standard of customer service considering impact , priority and severity. Helpdesk incidents and service requests are to be dealt with as per the service level agreement and customer standards
To assist with user administration of all software including starters, leavers and transfers and remediate audit actions as per findings from internal audits to remediate accounts as appropriate aiding accuracy and compliance across our software
To confidently approach helpdesk cases utilising knowledge gained from triage to diagnosis and completion whilst upholding internal policies and procedures
Establish and diagnose IT Faults through troubleshooting techniques and tools
To establish professional working relationships to aid the customer support journey , utilising communication and troubleshooting skills in tandem to take our customers through the support process, keeping them informed outlining clear expectations
To build knowledge of all Software both technically and operationally to enable you to provide guidance and support effectively to the business
To learn and understand internal business processes and apply this knowledge to the operation and configuration of systems
To learn how to comfortably navigate our databases as part of the fault-finding process
Learning SQL DB Management language and tools to further aid advanced troubleshooting

Where you’ll work

Ongo House
26-30 High St, Scunthorpe
DN15 6AT

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

QA LIMITED

Your training course

Software developer (level 4)

Equal to higher national certificate (HNC)

Course contents

create logical and maintainable code
develop effective user interfaces
link code to data sets
test code and analyse results to correct errors found using unit testing
conduct a range of test types, such as Integration, System, User Acceptance, Non-Functional, Performance and Security testing.
identify and create test scenarios
apply structured techniques to problem solving, debug code and understand the structure of programmes in order to identify and resolve issues
create simple software designs to effectively communicate understanding of the program
create analysis artefacts, such as use cases and/or user stories
build, manage and deploy code into the relevant environment
apply an appropriate software development approach according to the relevant paradigm (for example object oriented, event driven or procedural)
follow software designs and functional or technical specifications
follow testing frameworks and methodologies
follow company, team or client approaches to continuous integration, version and source control
communicate software solutions and ideas to technical and non-technical stakeholders
apply algorithms, logic and data structures
interpret and implement a given design whist remaining compliant with security and maintainability requirements
create logical and maintainable code
develop effective user interfaces
link code to data sets
test code and analyse results to correct errors found using unit testing
conduct a range of test types, such as Integration, System, User Acceptance, Non-Functional, Performance and Security testing.
identify and create test scenarios
apply structured techniques to problem solving, debug code and understand the structure of programmes in order to identify and resolve issues
create simple software designs to effectively communicate understanding of the program
create analysis artefacts, such as use cases and/or user stories
build, manage and deploy code into the relevant environment
apply an appropriate software development approach according to the relevant paradigm (for example object oriented, event driven or procedural)
follow software designs and functional or technical specifications
follow testing frameworks and methodologies
follow company, team or client approaches to continuous integration, version and source control
communicate software solutions and ideas to technical and non-technical stakeholders
apply algorithms, logic and data structures
interpret and implement a given design whist remaining compliant with security and maintainability requirements

Your training plan

QA Course:

Software Engineer Level 4 Apprenticeship Standard - Remote learning Schedule to be confirmed at sign up.

Duration:

19 Months

Requirements

Essential qualifications

GCSE in:

Maths and English (grade 4 / C or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Creative
Initiative
Non judgemental
Patience

About this company

At Ongo Homes, we offer quality, affordable homes for rent and sale in North Lincolnshire and neighboring areas.

After this apprenticeship

You will also undertake a learning programme to develop your skills and understanding in relation to Software support, maintenance and development enhancing your knowledge

Ask a question

The contact for this apprenticeship is:

QA LIMITED

The reference code for this apprenticeship is VAC1000317891.

Apply now

Closes in 15 days (Friday 16 May 2025)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

After signing in, you’ll apply for this apprenticeship on the company's website.

Cookies on Find an apprenticeship

Contents