Business and Administration Apprenticeship

Summary

Business administrators have a highly transferable set of knowledge, skills, and behaviours that can be applied in all sectors. The role involves demonstrating strong communication skills (both written and verbal) and adopting a proactive approach to developing skills.

Wage

£14,526.20 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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National minimum wage for an apprenticeship will be offered however increases in pay in line with performance and completion of the apprenticeship.

Training course

Business administrator (level 3)

Hours

Monday - Friday, 9.00am - 5.00pm.

37 hours a week

Start date

Friday 27 June 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

Answering and referring phone calls
Completing general administrative duties e.g. filing, photocopying, creating rotas and timesheets
Helping to write up contracts
Working closely with other teams such as recruitment, HR etc.
General customer service
If in a law/solicitors setting, can include writing case files
Some business administration apprenticeships may also include marketing duties

Where you’ll work

31 Mill Street
Clowne
Chesterfield
S43 4JN

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

NOTTINGHAMSHIRE TRAINING GROUP LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

Successful applicants will work towards achieving the following:

City & Guilds Level 3 Diploma in Business
Level 3 Business Administrator Apprenticeship Standard
Functional Skills in maths & English (if required)
Online Business Skills CPD courses in areas such as sales skills, team leading etc (where relevant)

Requirements

Desirable qualifications

GCSE or equivalent in:

English (grade 4 or above)
Math (grade 4 or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

IT skills
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Logical
Team working

About this company

Established in 1972 and operating out of 7 offices across South Yorkshire, North Nottinghamshire and Derbyshire, Foys Solicitors specialises in most aspects of commercial and domestic law. As one of the leading law firms in the area, we possess all the skills and resources needed to deliver a thoroughly professional and dependable service. We pride ourselves on giving our clients value for money by providing good quality legal representation at an affordable cost. We have a team of highly qualified, experienced and respected specialist lawyers who are dedicated to providing modern legal services in a fast-paced world, in a way that maintains the traditions and values for which Foys has been known for.

https://www.foys.co.uk/ (opens in new tab)

After this apprenticeship

The candidate will progress to full-time employment

Ask a question

The contact for this apprenticeship is:

NOTTINGHAMSHIRE TRAINING GROUP LIMITED

Alison

alison.feeney@nottstraining.co.uk

01909 477669

The reference code for this apprenticeship is VAC1000317830.

Apply now

Closes on Friday 13 June 2025

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