Business Administrator Apprentice

Summary

Due to continued growth, we're seeking a motivated, hard-working Business Apprentice to support our team. Based in Malton near York, the role becomes remote - working from home - after initial training. With a reputation for exceptional service, we’re looking for a self-starter ready to make a real impact in a supportive, professional environment.

Wage

£20,800 a year

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Training course

Business administrator (level 3)

Hours

Monday to Friday, 8.30am to 5.00pm - 30 mins lunch.

40 hours a week

Start date

Monday 30 June 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

Please be aware that this role is remote and you will be working from home after the initial training.

What Are We Looking for? Someone who is hard working and self motivated. We are a family orientated business with a focus on offering excellent service and support. You will often be required to think independently, ask questions and make suggestions for the continual improvement of the sales team and company.

As a Business Admin Apprentice, the ideal candidate will need to have a confident, professional telephone manner and be able to build rapport with ease. Good organisation skills and attention to detail is also required to ensure that accurate records are kept.

As the role requires you to be using a laptop and utilising numerous software programs to support the sales team, we would be hoping to secure someone who is confident around technology.

There will be thorough training and support, and you will have ongoing mentoring and development to make sure you achieve and succeed in the role.

Main Responsibilities After Training Include;

Work with the team to achieve the Sales Target & other KPI’s
Co-Ordinate Events/Exhibitions across multi-departments
Process orders, provide quotes, investigate discrepancies and highlight any mistakes within the order process
Receiving inbound calls and making outbound calls
Gather feedback from customers or prospects and share with internal teams
Maintain and Update the HubSpot Sales CRM
Share Ideas/Knowledge/Resources to help build a first class sales cycle for our customers
To contribute positively to your own personal development through participation in coaching, and ongoing training
To work towards completion of the Level 3 Business Admin Qualification

The above list is not exhaustive and you may be asked to perform any other duties that would be reasonably expected within this position.

Where you'll work

YORKSHIRE HOUSE
BARTON HILL
WHITWELL
YORK
YO60 7JX

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

C.M.S. VOCATIONAL TRAINING LIMITED

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

The successful candidate will be enrolled on the Level 3 Business Administrator Standard, which is equivalent to 2 A Levels - delivered online.

Level 3 Business Administrator Standard Apprenticeship
You will also develop the skills, knowledge and behaviours required to work within an office environment
This apprenticeship is delivered remotely and 20% of your working time will be dedicated towards training and learning new skills
You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times
Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions
All evidence will be logged to your electronic portfolio

Requirements

Essential qualifications

GCSE in:

maths and English (grade 5/ C or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Number skills
Logical
Team working
Initiative

Other requirements

Do you have a suitable space to work from at home as the role is fully remote?

About this company

Just 1 Source & Supply Ltd is a specialist supplier of high-quality work gloves based near Malton, North Yorkshire. Established in 2008, the company operates through a network of distributors across the UK and internationally. Its well-known range serves various sectors, including construction, logistics, and manufacturing. Just 1 Source is committed to safety, quality, and exceptional service.

https://just1source.com/ (opens in new tab)

Company benefits

28 days’ leave incl. bank holidays, rising to 31 after 2 years, 34 after 7 years service. We offer private health & dental insurance, gym discounts, plus rewards at top retailers like M&S, Sainsbury’s, Boots & B&Q. Remote working.

After this apprenticeship

Progression to a permanent position upon completion of the Business Admin apprenticeship for the right applicant.

Ask a question

The contact for this apprenticeship is:

C.M.S. VOCATIONAL TRAINING LIMITED

Katrina Clarke

katrina.clarke@cmsvoc.co.uk

01924 470477

The reference code for this apprenticeship is VAC1000317651.

Apply now

Closes in 20 days (Friday 23 May 2025 at 11:59pm)

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