Co-Production and Engagement Apprentice

Summary

We have a fantastic opportunity available for a Co-Production and Engagement Assistant Apprentice. You will play a key role in using a variety of communication channels to help raise local people’s awareness of Social Care Future and increase the number of residents involved in the design, delivery and evaluation of Adult Social Care Services.

Wage

£23,656 a year

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Generous annual leave entitlement of 25 days plus Bank holidays.

Training course

Multi-channel marketer (level 3)

Hours

Monday to Friday 9am to 5pm- occasional evening and weekend work may be required.

37 hours a week

Start date

Monday 4 August 2025

Duration

1 year 4 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

To support the Co-Production + Engagement Officer with delivery of an agreed Co-production Strategy and help embed a culture of co-production across Adult Social Care and wider Council
To assist in the administration of resident involvement; responding to queries, maintaining a database, supporting co-production workshops, gathering feedback
To help write our fortnightly e-newsletter and monitor analytics data, like open rates and click throughs, to increase engagement
To create regular engaging video case studies, interviewing residents and other stakeholders, so people can see the changes happening
To support the development of the Social Care Future pages of the WBC website, working with the Digital Team and residents
To help with planning and execution of community events including our annual Big Gathering, to help increase awareness and involvement with Social Care Future
To conduct research to identify and highlight best practice, and make recommendations on how we can incorporate these in our work

Where you'll work

Shute End
Wokingham
Berkshire
RG40 1BN

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

LDN APPRENTICESHIPS LTD

Your training course

Multi-channel marketer (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Develop or interpret briefs for external or internal stakeholders and measure delivery in-line with the specification and agreed timelines
Plan and coordinate a marketing activity using marketing tactics to acquire and retain one or more customer segments using available resources.
Contribute to the generation of innovative and creative approaches across video, images, and other formats, both online and offline, to support campaign development.
Use research/survey software to gather audience insight and/or evaluation to support the project.
Use copywriting techniques to write persuasive text/copy to meet a communications objective ensuring it is in-line with organisational brand guidelines.
Build and implement multi-channel campaigns across a variety of platforms, either offline or digital media.
Proofread marketing copy ensuring it is accurate, persuasive and is on brand.
Use software to design and create marketing assets to meet the technical specification.
Contribute to the research of external suppliers to support recommendations and procurement of marketing goods and services.
Organise offline and digital assets ensuring they are co-ordinated and legally compliant.
Use a website content management system to publish text, images, and video/animated content.
Create and maintain spreadsheets to support marketing activities such as project/budget planning and organisation of marketing assets.
Use technology and software packages to support day to day activities, e.g., stakeholder communications, development of briefs, data analysis, report writing, presentations and project management.
Identify and use data and technologies to achieve marketing objectives.
Monitor and amend campaigns to meet budget requirements including time and monetary costs.
Review campaigns regularly to ensure effectiveness, to optimise the results.
Measure and evaluate campaign delivery to identify areas for improvement.
Use data analysis tools to record, interpret and analyse customer or campaign data.
Develop or interpret briefs for external or internal stakeholders and measure delivery in-line with the specification and agreed timelines
Plan and coordinate a marketing activity using marketing tactics to acquire and retain one or more customer segments using available resources.
Contribute to the generation of innovative and creative approaches across video, images, and other formats, both online and offline, to support campaign development.
Use research/survey software to gather audience insight and/or evaluation to support the project.
Use copywriting techniques to write persuasive text/copy to meet a communications objective ensuring it is in-line with organisational brand guidelines.
Build and implement multi-channel campaigns across a variety of platforms, either offline or digital media.
Proofread marketing copy ensuring it is accurate, persuasive and is on brand.
Use software to design and create marketing assets to meet the technical specification.
Contribute to the research of external suppliers to support recommendations and procurement of marketing goods and services.
Organise offline and digital assets ensuring they are co-ordinated and legally compliant.
Use a website content management system to publish text, images, and video/animated content.
Create and maintain spreadsheets to support marketing activities such as project/budget planning and organisation of marketing assets.
Use technology and software packages to support day to day activities, e.g., stakeholder communications, development of briefs, data analysis, report writing, presentations and project management.
Identify and use data and technologies to achieve marketing objectives.
Monitor and amend campaigns to meet budget requirements including time and monetary costs.
Review campaigns regularly to ensure effectiveness, to optimise the results.
Measure and evaluate campaign delivery to identify areas for improvement.
Use data analysis tools to record, interpret and analyse customer or campaign data.

Your training plan

This is a 16 months apprenticeship programme and is delivered online by LDN Apprenticeships

Requirements

Desirable qualifications

GCSE in:

English (grade 4-9/A*-C)
Maths (grade 4-9/A*-C)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Creative
Initiative
Non judgemental
Patience
Social media experience

About this company

Wokingham Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff, other workers and volunteers to share this commitment. Wokingham is an equal opportunities employer.

http://www.wokingham.gov.uk (opens in new tab)

Company benefits

- Use of a free onsite gym (Shute End Offices) - An employee assistance programme including 24/7 wellbeing helpline - A range of local and lifestyle discounts - Enrolment to the local government pension scheme.

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

Social media assistant
Marketing communications assistant
Digital marketing assistant

Ask a question

The contact for this apprenticeship is:

Wokingham Borough Council

Hilary Lovie

hilary.lovie@wokingham.gov.uk

The reference code for this apprenticeship is VAC1000317548.

Apply now

Closes in 18 days (Sunday 8 June 2025)

When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

After signing in, you’ll apply for this apprenticeship on the company's website.

Company’s application instructions

Please apply through the Wokingham Borough Council website

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