Business Administration Apprentice
TODDS HIGHWAY MAINTENANCE LIMITED
Co Durham (DL1 4QD)
Closes in 11 days (Monday 12 May 2025 at 11:59pm)
Posted on 28 April 2025
Contents
Summary
We have a great opportunity for an enthusiastic individual to join our busy office team. The Business Administration Apprentice will help with a broad range of administrative tasks covering many aspects of the business.
- Wage
-
£12,955.80 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Working Monday - Friday, 9.00am - 4.00pm with 30 minutes for lunch.
32 hours 30 minutes a week
- Start date
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Tuesday 20 May 2025
- Duration
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1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you’ll do at work
- Provide administrative support and assistance and establish and maintain effective links and professional relationships with colleagues
- General administrative duties as delegated by management
- Maintain all records and files within designated filing systems
- Maintaining a good level of quality in all aspects of the job
- Work in a professional manner at all times, with clients, customers, team members and management
- Handle confidential information in compliance with our organisational procedures
- Have good communication skills, whether face to face or on the telephone
- Answer the main telephone line of the Company in a professional manner and transferring calls as appropriate
- Initiate and complete tasks and meet appropriate deadlines
- Produce accurate emails and reports
- Behave in a professional manner at all times
- Other duties as assigned
- Knowledge of Word and Excel and to be able to record data
Where you’ll work
Henson Road Yarm Road Business Park
Darlington
Co Durham
DL1 4QD
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
DARLINGTON COLLEGE
Your training course
Business administrator (level 3)
Equal to A level
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
- Business Administrator Apprenticeship Level 3
- Location - Henson Road, Yarm Road Industrial Estate, Darlington DL1 4QD
- Working 5 days per week, including one day for study at Darlington College
Requirements
Essential qualifications
GCSE in:
- Maths and English (grade 4/C)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Administrative skills
- Number skills
- Team working
Other requirements
Please note that in line with UK apprenticeship regulations, you must have a valid and eligible residency status and the right to work in England. This should cover the entire expected term of learning and residency should be held for a minimum of 3 years, exceptions may apply please see Apprenticeship funding rules for full guidance.
About this company
Our business grew from a small family business, operating initially in the North East of England back in 1996. Since then, through our high-quality work and fantastic reputation; we have grown into one of the main road planning contractors in the UK.
After this apprenticeship
- After successful completion of the apprenticeship, a long-term position may be considered
Ask a question
The contact for this apprenticeship is:
DARLINGTON COLLEGE
Nagina Patrai
npatrai@darlington.ac.uk
The reference code for this apprenticeship is VAC1000316443.
Apply now
Closes in 11 days (Monday 12 May 2025 at 11:59pm)
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