Apprentice Business Developer - 14797

LANGFORD DIRECT LTD

Oldham (OL1 1LF)

Closes on Tuesday 1 July 2025

Posted on 22 May 2025

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Summary

Langford Direct Ltd in Oldham are recruiting for an Apprentice Business Developer. The successful candidate will work towards completing a Level 2 Customer Service Practitioner apprenticeship over the duration of 16 months.

Wage

£15,704 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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Training course
Customer service practitioner (level 2)
Hours
Monday - Friday between 09:00-17:00.

40 hours a week

Start date

Monday 7 July 2025

Duration

1 year 4 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Identifying and researching potential clients: Learning to identify target markets and gather valuable market intelligence.
  • Generating leads: Utilising various channels, including online research and social media, to find new business opportunities.
  • Supporting sales: Assisting with the preparation of quotes and other sales materials.
  • Building relationships: Communicating with clients and prospects via phone and email.
  • Maintaining CRM data: Accurately recording and updating client information in our customer relationship management system.
  • Learning about the sales cycle: Gaining a comprehensive understanding of the sales process from lead generation to closing deals.
  • Contributing to marketing initiatives: Assisting with content creation and social media management.
  • Business Support: Learning about other roles within the company such as accounts and co-ordinating in order to support the team as and when necessary.

Where you'll work

11 Manchester Chambers
Oldham
OL1 1LF

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

NORTH LANCS. TRAINING GROUP CIC

Your training course

Customer service practitioner (level 2)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Use a range of questioning skills, including listening and responding in a way that builds rapport, determines customer needs and expectations and achieves positive engagement and delivery.
  • Depending on your job role and work environment: Use appropriate verbal and non-verbal communication skills, along with summarising language during face-to-face communications; and/or
  • Depending on your job role and work environment: Use appropriate communication skills, along with reinforcement techniques (to confirm understanding) during non-facing customer interactions.
  • Depending on your job role and work environment: Use an appropriate ‘tone of voice’ in all communications, including written and digital, that reflect the organisation’s brand.
  • Provide clear explanations and offer options in order to help customers make choices that are mutually beneficial to both the customer and your organisation.
  • Be able to organise yourself, prioritise your own workload/activity and work to meet deadlines.
  • Demonstrate patience and calmness.
  • Show you understand the customer’s point of view.
  • Use appropriate sign-posting or resolution to meet your customers needs and manage expectations.
  • Maintain informative communication during service recovery.

Your training plan

  • Level 2 Customer Service Practitioner. 
  • Functionals skills.
  • Work based learning. 

Requirements

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

  • Punctual
  • Reliable
  • Keen
  • Hard working

About this company

We work closely with Architects, Contractors, Designers, Landscape Architects and Clients to understand project requirements – from design to completion. This enables us to deliver the right solution for you.

After this apprenticeship

Progression into full-time employment. 

Ask a question

The contact for this apprenticeship is:

NORTH LANCS. TRAINING GROUP CIC

Recruitment

recruitment@nltg.co.uk

01254395355

The reference code for this apprenticeship is VAC1000312885.

Apply now

Closes on Tuesday 1 July 2025

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After signing in, you’ll apply for this apprenticeship on the company's website.