Business Administrator Apprentice

Summary

Safeline Environmental is a customer centric licensed asbestos removal contractor. We are looking to grow and need to add to our administration departments and sales department to enable this growth.

Wage

£15,704 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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Training course

Business administrator (level 3)

Hours

Monday to Fridayn 8:30am - 5pm, with a half hour unpaid lunch break.

40 hours a week

Start date

Wednesday 16 July 2025

Duration

1 year 9 months

Positions available

3

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

Maintenance of the Operations diary
Monitoring and implementation of requests from clients and their stakeholders
Liaising with internal departments to ensure the clients’ and their stakeholders’ needs are met
Covering administrative tasks whilst team members are out of the office
Liaising with clients and their stakeholders to organise convenient dates for works to be undertaken via email, telephone etc
Resolving queries from clients and their stakeholders
Working as part of a team
General administration to include generation of Project
Completion Files, Certificates of Reoccupation and also critical paperwork.

Where you’ll work

Unit 231-
232 Ikon Industrial Estate
Droitwich Road
Hartlebury
DY10 4EU

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

NCG

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

You will be required to attend classes at Kidderminster College one day a week to achieve the level 3 Business Administrator Apprenticeship Standard qualification.

Requirements

Essential qualifications

GCSE in:

maths and English (grade 4/C)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Confident
Reliable
Adaptable
Proficient in Microsoft Office

Other requirements

The roles are designed to give the candidate a good all round knowledge of the business with them finishing either role as best suits their skill set and preference.

About this company

We are a licensed asbestos removal contractor, based in Kidderminster, working nationally.

Company benefits

We will offer training as and when necessary including asbestos awareness training.

After this apprenticeship

The role is designed to train a key member of the team to have a role at the end of the apprenticeship term.

Ask a question

The contact for this apprenticeship is:

NCG

Bethany Wigham-Moule

bethany.wighammoule@kidderminster.ac.uk

01562 543528

The reference code for this apprenticeship is VAC1000311163.

Apply now

Closes on Monday 30 June 2025

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