Lead Adult Care Worker Level 3 Apprenticeship

Summary

We are seeking a dedicated and proactive Field Care Supervisor Apprentice to work alongside our Field Care Supervisor to oversee the delivery of high-quality care services in the field. This role requires someone who can support care staff, monitor service delivery, and ensure client satisfaction.

Wage: £11,778 to £19,047.60 a year
Minimum wage rates (opens in new tab)
Training course: Lead adult care worker (level 3)
Hours: Monday - Friday, 9.00am - 5.30pm with a one hour break. Must work one weekend a month (you would work only 3 weekdays if required to work weekend). Minimum of 30 hours per week.
30 hours a week
Possible start date: Monday 14 April
Duration: 1 year 6 months
Positions available: 1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you’ll do at work

Conduct regular spot checks and field visits to monitor and support care staff performance
Address concerns from service users or staff promptly and professionally during service delivery
Ensure compliance with company policies, CQC standards, and other regulatory requirements
Maintain accurate records of care delivery, incidents, and feedback, implementing corrective actions as needed
Conduct staff inductions, supervisions, appraisals, and identify training needs for development
Support recruitment processes, including interviews and onboarding of new staff
Assist in developing and reviewing care plans to meet service users' changing needs
Collaborate with coordinators to ensure adequate staff coverage and effective rota management
Build strong relationships with service users, families, and stakeholders to ensure satisfaction
Provide timely updates and feedback to management on field operations and care delivery

Where you’ll work

3rd Floor
Headgate Corner
6-10 Headgate
Colchester
CO3 3BT

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

COLCHESTER INSTITUTE

Your training course

Lead adult care worker (level 3)

Equal to A level

Course contents

Support individuals they are working with according to their personal care/support plan
Take the initiative when working outside normal duties and responsibilities
Recognise and access help when not confident or skilled in any aspect of the role that they are undertaking
Implement/facilitate the specialist assessment of social, physical, emotional and spiritual needs of individuals with cognitive, sensory and physical impairments
Contribute to the development and ongoing review of care/support plans for the individuals they support
Provide individuals with information to enable them to exercise choice on how they are supported
Encourage individuals to actively participate in the way their care and support is delivered
Ensure that individuals know what they are agreeing to regarding the way in which they are supported
Lead and support colleagues to understand how to establish informed consent when providing care and support
Guide, mentor and contribute to the development of colleagues in the execution of their duties and responsibilities
Demonstrate dignity in their working role with individuals they support, their families, carers and other professionals
Support others to understand the importance of equality, diversity and inclusion in social care
Exhibit empathy for individuals they support, i.e. understanding and compassion
Exhibit courage in supporting individuals in ways that may challenge their own cultural and belief systems
Demonstrate and promote to other workers excellent communication skills including confirmation of understanding to individuals, their families, carers and professionals
Use and facilitate methods of communication preferred by the individual they support according to the individual’s language, cultural and sensory needs, wishes and preferences
Take the initiative and reduce environmental barriers to communication
Demonstrate and ensure that records and reports are written clearly and concisely
Lead and support others to keep information safe, preserve confidentiality in accordance with agreed ways of working
Support others, to recognise and respond to potential signs of abuse according to agreed ways of working
Work in partnership with external agencies to respond to concerns of abuse
Lead and support others to address conflicts or dilemmas that may arise between an individual’s rights and duty of care
Recognise, report, respond to and record unsafe practices and encourage others to do so
Lead and mentor others where appropriate to promote the wellbeing of the individuals they support
Demonstrate the management of the reduction of infection, including use of best practice in hand hygiene
Promote healthy eating and wellbeing by supporting individuals to have access to fluids, food and nutrition
Carry out fire safety procedures and manage others to do so
Develop risk assessments and use in a person centred way to support individuals safely including moving and assisting people and objects
Manage, monitor, report and respond to changes in the health and wellbeing of the individuals they support
Take the initiative to identify and form professional relationships with other people and organisations
Demonstrate, manage and support self and others to work within safe, clear professional boundaries
Take the initiative to evaluate and improve own skills and knowledge through reflective practice, supervision, feedback and learning opportunities
Demonstrate continuous professional development
Carry out research relevant to individuals’ support needs and share with others
Demonstrate where necessary mentoring and supervision to others in the workplace
Demonstrate good team/partnership working skills
Demonstrate their contribution to robust recruitment and induction processes

Your training plan

The apprentice will be working towards the Lead Adult Care Worker Level 3 Apprenticeship Standard including the City & Guilds Level 3 Diploma in Adult Care
Apprentices will receive 1-to-1 tutor support from an assessor with tuition arranged on an individual basis

Requirements

Essential qualifications

GCSE in:

maths and English (grade 9-3/A*-D)

Desirable qualifications

GCSE in:

maths and English (grade 9-4/A*-C)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Logical
Team working
Initiative
Non judgemental
Patience

About this company

Stivic Care Services LTD is a trusted provider of home care services that is registered with Care Quality Commission. Our mission is to provide compassionate, high-quality home care that empowers individuals to live with dignity, independence, and a sense of well-being. We aspire to set the standard for home care by continuously improving our services, embracing new technologies, and ensuring that every client feels valued, respected, and cared for. Our office is located about 5 minutes’ walk from Colchester Town Centre – close to public transport and local amenities.

https://stiviccareservices.co.uk/ (opens in new tab)

Company benefits

Pension scheme after qualifying period, in-house career progression, opportunity to attend fully sponsored training, Blue Light Card, competitive salary/benefits package at the completion of apprenticeship, a supportive and collaborative environment.

After this apprenticeship

We are hoping that upon successful completion the apprentice will be promoted to a full time Field Care Supervisor at Stivic Care Services
Sponsor the staff on any identified training that will support career progression as long as they are working for the organisation

Ask a question

The contact for this apprenticeship is:

COLCHESTER INSTITUTE

Colchester Institute - Apprenticeship Team

ci.apprenticeships@colchester.ac.uk

01206 712043

The reference code for this apprenticeship is VAC1000305624.

Apply now

Closes in 11 days (Friday 4 April)

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