Administration Apprentice

ASHBOURNE INSURANCE SERVICES

Herts (EN11 8UA)

Closes in 14 days (Wednesday 24 September 2025 at 11:59pm)

Posted on 10 September 2025

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Summary

We are looking for a motivated & organised individual. The role involves a variety of tasks & assisting with day-to-day operations. Giving the opportunity to develop practical workplace skills & customer service experience. An excellent opportunity for someone looking to start a career in business administration & grow within a supportive team.

Wage

£16,881.80 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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Salary review upon completion of the apprenticeship

Training course
Financial services administrator (level 3)
Hours
Monday to Friday 9am to 5.30pm and every third Saturday 9am to 12pm

43 hours a week

Start date

Wednesday 1 October 2025

Duration

1 year

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

  • Administration tasks
  • Handling correspondence
  • Maintaining records
  • Supporting meetings
  • Assisting in day-to-day operations
  • Customer interactions
  • Regulatory reporting
  • Using IT systems 

Where you'll work

50 Amwell Street
Hoddesdon
Herts
EN11 8UA

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

Training provider

DAVIES LEARNING SOLUTIONS LIMITED

Training course

Financial services administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents
  • Quality service delivery: Consistently develops and delivers excellent service to customers, colleagues & advisers, supporting the products / services provided and adhering to ‘Treating Customers Fairly’ principles at all times
  • Customer communication & relationships: Develops effective relationships with customers & key contacts, handling & resolving issues through effective verbal/written/IT skills.
  • Team working & collaboration: Understands role within team & impact on others. Consistently endeavours to support colleagues & collaborate to achieve results
  • Planning & prioritising: Consistently adheres to systems & processes using proficient IT skills, including risk, regulatory and governance requirements

Training schedule

  • Financial Services Administrator Level 3
  • Training conducted on-site
  • Twice monthly

More training information

In addition, we provide a thorough induction programme to help new starters understand about the business; its aims, ethics and motivation. 

Requirements

Essential qualifications

GCSE in:

  • English Language (grade 6 or above)
  • Mathamatics (grade 6 or above)

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Skills

  • Communication skills
  • IT skills
  • Attention to detail
  • Organisation skills
  • Administrative skills
  • Number skills
  • Analytical skills
  • Logical
  • Team working

Other requirements

Full clean car licence would be a benefit.

About this employer

Established in 1981, Ashbourne Insurance Services Limited (AIS) is a family run, provincial, general, insurance broker, authorised and regulated by the financial conduct authority. AIS offer the full range of both personal and business insurances to local residents and the business community. With a staff of 15 based at our offices in Hoddesdon we aim to provide a diverse mix of insurance solutions to our local community.

http://www.ashbourneinsurance.co.uk (opens in new tab)

Company benefits

20 working days holiday annual plus all public holidays

After this apprenticeship

Progression to a senior administrator or further development as an Insurance Practitioner in either Commercial lines or Personal lines.

Ask a question

The contact for this apprenticeship is:

ASHBOURNE INSURANCE SERVICES

Peter Smits

peter.smits@ashbourneinsurance.co.uk

The reference code for this apprenticeship is VAC1000299739.

Apply now

Closes in 14 days (Wednesday 24 September 2025 at 11:59pm)

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