Apprentice Administration Client Accounts co-ordinator

Connell Estate Agents

#getacareer with Connells one of the most established estate agents. This is a fantastic opportunity to gain a career within the administration sector whilst getting a qualification

Sign in to apply

Closing date: 02 May 2017

Apprenticeship summary

Weekly wage


Working week

Mon – Fri 9 – 5 37.5 hours per week

Apprenticeship duration

12 months

Possible start date

03 May 2017

Date posted

29 Feb 2016

Apprenticeship level

Intermediate Level Apprenticeship

Reference number



1 available

This role is to provide support to the accounts management and administrative support services.

  • You main duties will include loading/checking landlords and tenant details onto the client accounts computer system and ensuring all charges for fees are correctly raised.
  • You will also be processing the renewal of tenancies, processing termination of tenancies, processing return of deposits and processing rets received.
  • You will be dealing with lots of enquiries within the finance department.You will be responding to queries via letter/email and making sure that these are completed in a timely manner.
  • You will be producing statements for landlords detailing transactions on accounts and dealing with tax returns.
  • All other admin duties will be included, this will include imputing data, answering phone calls, faxing and filling when necessary. 

Requirements and prospects

Desired skills

  • Excellent I.T skills
  • Excellent communication skills
  • Organised
  • Ability to prioritise work
  • Attention to detail
  • Customer service skills

Personal qualities

  • Motivated
  • Enthusiastic
  • Excellent telephone manner
  • Committed
  • Positive attitude

Qualifications required

Maths and English GCSE A*- C or equivalent is desirable but not essential for the role.

Future prospects

There is a full time opportunity available for the right candidate at the end of the apprenticeship. This opportunity will able you to become a full time permanent member of the team and gain higher qualifications within the business administration or further sectors.

About the employer

Since the first Connells branch in Luton opened its doors for business in 1936, the company has risen to become one of the largest and most successful estate agency groups in the UK with a network of around 150 branches across the country.

Last year, we sold in excess of £2.3 billion worth of property and arranged mortgage loans totalling around £500 million, helping thousands of Connells customers buy a home of their own.


Connell Estate Agents


4 Market Square

Leighton Buzzard


You must have JavaScript enabled to view a map of the location

Training provider

Full Business Administration Apprenticeship incorporating:

  • NVQ where evidence will be gathered to build a portfolio showing your competency within the role,
  • Functional Skills to include Maths, English and IT (depending on award and previous qualifications) where a tested part will be completed.
  • Some NVQ units are knowledge-based in the form of a multiple choice test. 

Apprenticeship framework

Business and Administration

Training provider


Applications for this apprenticeship are being processed by Positive Outcomes Ltd


Other information

From the 1st of October 2015 the National Minimum Wage (NMW) for apprentices for young people aged 16 – 18 and those aged over 19 in the first year of the Apprenticeship will be £3.30 per hour. The new NMW applies to time working plus time spent training as this is also part of the Apprenticeship. Anyone not covered by the age category above will be entitled to the NMW appropriate to their age.

Please do not directly approach this employer. Any direct approach to the employer will result in your application being disqualified. All applications for this vacancy must be through Positive Outcomes Training Provider or this Apprenticeship website.

Before you apply

Before you apply for an apprenticeship you must first create an account. If you already have an account you'll need to sign in.

Sign in to apply

Closing date: 02 May 2017