Business Administrator Apprentice
Newbirth Care
DONCASTER (DN4 5HX)
Closes in 20 days (Friday 19 December 2025 at 11:59pm)
Posted on 28 November 2025
Contents
Summary
Newbirth Care is a growing CQC-registered care provider and staffing agency. We’re looking for a sharp, organised and people-focused administrator to join our Doncaster team. You’ll handle everything from staff onboarding, compliance and rota support to client queries and general office coordination. No two days are the same!
- Wage
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£14,820 a year
Check minimum wage rates (opens in new tab)
Salary increases upon successfully passing probation.
- Training course
- Business administrator (level 3)
- Hours
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Monday - Friday 9am - 5pm with 30 minutes lunch break.
38 hours a week
- Start date
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Monday 5 January 2026
- Duration
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1 year 6 months
- Positions available
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1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
We’ve got a fantastic opportunity for a Business Administrator to join our Doncaster team. This is a role for someone who thrives in a dynamic, fast-paced care environment, with a passion for high standards, people, and processes.
Working closely with our registered manager and operations team, you’ll play a key part in ensuring our service runs smoothly behind the scenes—from onboarding new staff to keeping documentation watertight, tracking compliance, managing schedules, and supporting clients with queries.
You’ll be the glue that holds things together. Each day will bring something new, but you can expect to:
- Manage key administrative processes across our care and recruitment divisions
- Coordinate staff files, training records, DBS checks, and compliance documents
- Monitor emails, handle inbound enquiries, and keep client records up to date
- Support the onboarding of new care workers and health professionals
- Assist in rota scheduling, timesheet logging, and payroll preparation
- Track KPIs, update logs, and maintain our internal SharePoint/CRM systems
- Respond professionally to client queries, complaints, or requests
- Provide ad-hoc support with marketing, invoicing, policies, or events
- Help maintain excellent CQC readiness, audit trails, and quality standards
Where you'll work
SUITE 17
DONCASTER BUSINESS INNOVATION
TEN POUND WALK
DONCASTER
DN4 5HX
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
DERBY BUSINESS COLLEGE LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
- In addition to gaining practical experience in the role, you will also attain an NVQ Level 3 Business Admin qualification which will help start your career and give you an insight into the businesses processes and procedures
- Our training is all completed remotely via teams with a development coach who will be available for support 24/7 and will arrange weekly/fortnightly meetings with you
- You receive 20% off-the-job training during this apprenticeship which is included in your weekly working hours
More training information
- DBC Training are a multi award-winning employment and skills training provider
- We offer high-quality employer solutions to improve productivity and learner solutions to support individuals to fulfil their potential
- https://dbc-training.co.uk/
Requirements
Essential qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Problem solving skills
- Administrative skills
- Team working
- Initiative
- Microsoft Office
About this employer
A care agency committed to delivering high-quality, compassionate care that empowers individuals to live comfortably and independently in their own homes. Our mission is to make a positive difference in the lives of those we support by providing person-centered care that respects individual needs, promotes dignity, and enhances overall well-being.
After this apprenticeship
- Potential opportunity of staying full-time upon successful completion of the Apprenticeship
Ask a question
The contact for this apprenticeship is:
DERBY BUSINESS COLLEGE LIMITED
The reference code for this apprenticeship is VAC2000002505.
Apply now
Closes in 20 days (Friday 19 December 2025 at 11:59pm)
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