Digital Transformation Support Apprentice
SILVER HEALTH CARE LTD
Sheffield (3 available locations)
Closes in 22 days (Friday 14 November 2025 at 11:59pm)
Posted on 23 October 2025
Contents
Summary
An exciting opportunity has become available for a motivated and tech-savvy person to join a care home team in Sheffield.
- Wage
-
£12,090 a year
- Training course
- Business administrator (level 3)
- Hours
-
You will be required to work Monday - Friday, with the hours being flexible and agreed with the employer.
30 hours a week
- Start date
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Monday 1 December 2025
- Duration
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1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Assist in the rollout and day-to-day use of PCS and other digital care planning tools
- Support staff with digital record-keeping, reporting and compliance tasks
- Help troubleshoot basic technical issues and escalate where necessary
- Provide training and guidance to team members on digital systems
- Contribute to improving digital workflows and identifying areas for innovation
- Maintain confidentiality and data protection standards at all times
Where you'll work
You can select which locations you want to apply for in your application on Find an apprenticeship.
This apprenticeship is available in these locations:
- Silver Healthcare HO, 109 Hague South Street, Sheffield, S2 5DW
- Leahyrst Care Home, 20 Upperthorpe, Sheffield, S6 3NA
- Silver Health Care Rosebank 48 Lyons Road, Sheffield, S4 7EL
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
SHEFFIELD COLLEGE, THE
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
As part of your apprenticeship you will be required to attend Sheffield College once per month with a mix of blended classes (online and in person).
Requirements
Essential qualifications
GCSE in:
- English (grade A*-C or 9-4)
- Maths (grade A*-C or 9-4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Team working
- Initiative
- Patience
About this employer
Sheffield's leading healthcare provider, We have over 30 years experience in the care industry. Silver healthcare was established to provide high quality residential care to older people throughout the Sheffield area. Our philosophy is centred on the provision of excellent environment. We believe that care homes should be warm and welcoming places with a loving community feel, so that our residents actually want to be here, and their friends and families can see them happy and settled.
http://www.silver-healthcare.co.uk (opens in new tab)
Company benefits
Westfield Health Cash Plan level 2 after successful probation period.
After this apprenticeship
Possibility of permanent employment upon successful completion of apprenticeship.
Ask a question
The contact for this apprenticeship is:
SHEFFIELD COLLEGE, THE
Alice Mee
alice.mee@sheffcol.ac.uk
The reference code for this apprenticeship is VAC1000344708.
Apply now
Closes in 22 days (Friday 14 November 2025 at 11:59pm)
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