Apprentice Business Administrator
ELEVATION TRAINING & DEVELOPMENT LTD
Rotherham (S61 4RL)
Closes in 16 days (Sunday 7 September 2025 at 11:59pm)
Posted on 19 August 2025
Contents
Summary
This apprenticeship is a fantastic opportunity for anyone looking to gain experience in a health and safety environment. You’ll learn all about our exceptional training courses while supporting our customers every step of the way. It’s the perfect chance to start your career and grow with one of the leading training providers in South Yorkshire.
- Wage
-
£14,918.80 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Business administrator (level 3)
- Hours
-
Monday – Friday, between 8am – 4pm, including a 30 minute break.
37 hours 30 minutes a week
- Start date
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Tuesday 16 September 2025
- Duration
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1 year 6 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
This is a great opportunity to gain hands-on experience. You will support departmental efficiency and deliver high levels of customer service.
Main Duties but not limited to:
Call handling –
- Answering the phone to customers and instructors and directing them to the correct department
- Taking messages and relaying them effectively to the appropriate person
Emails –
- Contacting instructors regarding their paperwork
- Answering customer enquiries about certificates
Processing paperwork –
- Checking that test paperwork has been received in the office
- Filing
Data Entry –
- Uploading test paperwork onto Excel
- Registering courses on the accrediting body website
- And creating certificates using Adobe
Where you'll work
Mangham Way
Rotherham
S61 4RL
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
RNN GROUP
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
The successful candidates will continue their studies via monthly online classes with apprenticeship specialists, RNN Group, giving you the training and support you need to become an all-rounded and successful administrator. As part of the course, you will attend college in person on months 3,6 and 10.
The Apprenticeship Standard you will be studying is Business Administration Level 3.
Requirements
Essential qualifications
GCSE in:
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Presentation skills
- Administrative skills
- Analytical skills
- Logical
- Team working
- Initiative
- Non judgemental
- Self motivated
Other requirements
This is a successful company with a great reputation for working to tight schedules. They are looking for someone who can get there every morning punctually (consider the company and college location), listen/learn and use their own initiative to quickly become a valued member of their team.
About this employer
Elevation Training & Development Ltd has been providing Health & Safety training across the UK since 2006. After seventeen years, the company grew substantially and opened its two new training centres in South Yorkshire. Steve Mohammed, the managing director, built the company after years working in the steel industry. Many of our instructors come from the same background, traveling up and down the country and even overseas to conduct our training. Though still a small office staff, we are a tight-knit group who are hoping to welcome a wonderful new addition to the team.
After this apprenticeship
Our company is expanding, so we would like to offer the candidate a full-time, permanent position as an office administrator.
Being a training provider, we can offer additional training courses for the candidate, online courses and practical training on various machinery.
Ask a question
The contact for this apprenticeship is:
RNN GROUP
lorraine
lorraine.savage@rnngroup.ac.uk
07713319356
The reference code for this apprenticeship is VAC1000337847.
Apply now
Closes in 16 days (Sunday 7 September 2025 at 11:59pm)
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