Office Support and Administration Apprentice

Summary

Are you a highly organised and proactive individual with a passion for ensuring operations run smoothly? Buxton Special Alloys Ltd are seeking an Office Support and Administration Apprentice to join their team and play a vital role in supporting all departments.

Wage

£15,704 for your first year, then could increase depending on your age

National Minimum Wage rate for apprentices

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Pay will be reviewed at intervals and upon successful completion of the apprenticeship course.

Training course

Business administrator (level 3)

Hours

9am-5pm Mon to Thurs, 8am-4pm on Friday

40 hours a week

Start date

Monday 18 August 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

As an Office Support and Administration Apprentice, you'll be responsible for (but not limited to) the following:

· Preparing letters and documentation in line with business requirements and specifications;

· Recording data and creating reporting documents using relevant systems;

· Communication management across all departments/levels via emails, phone calls, teams, face to face meetings;

· Ensuring GDPR is always adhered to and handles confidential information in line with the organisations policies and procedures;

· Provide administrative support to all departments;

· Adopting a friendly, professional and customer focused service to all stakeholders;

· Ensuring all general enquiries are responded to in a sensitive and timely manner, in accordance with procedures and directing complex enquiries to the appropriate staff;

· Potential project management with opportunities to potentially lead the projects.

You’ll develop your skills under the guidance of the whole team, learning a variety of duties and supporting the business to continued growth. You’ll be taught and mentored by colleagues who have a great understanding of the job role; to achieve your full potential and share in the company’s success.

If you are committed and ready to take your first step into a real career with a fantastic close-knit team, then please apply now! This apprenticeship and opportunity with BSA will be highly competitive, so do not miss your chance!

Where you'll work

Northfield Road
Rotherham
S60 1RR

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

RNN GROUP

Your training course

Business administrator (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

The successful candidate will continue their studies with apprenticeship specialists, RNN Group both remotely and from one of their campuses, giving you the training and support you need to become a fully competent and successful administrator.

The Apprentice Standard you will be studying is Business Administration – Level 3

Requirements

Essential qualifications

GCSE in:

Maths & English (grade A*-C / 9-4)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Logical
Team working
Creative
Knowledge of Data Protection
Eager to assist
Ability to prioritise workload
Knowledge of Microsoft
Knowledge of CRM systems
Friendly & approachable
Time management
Able to work under pressure

Other requirements

This is a successful business with a fantastic reputation that works to a tight schedule. They are looking for someone who can get there in a morning punctually (think about the location of the business and transport links), listen/learn and use their own initiative to quickly become a valued and productive team member.

About this company

Buxton Special Alloys is a UK Stockholder and Machinist of Stainless Steel, Duplex, Super Duplex and Nickel Alloys. They have more than 25 years of experience across numerous market sectors including oil and gas, marine, aerospace, petrochemical and many more. Their extensive knowledge of the market supported by strong partnerships with steel mills enables BSA to provide products that may not be readily available from stock at competitive prices. BSA are committed to supporting young people into their business and would like to utilise the apprenticeship programme to achieve this.

http://www.buxtonspecialalloys.com (opens in new tab)

After this apprenticeship

Further and higher skill development within the business. A lifelong career with Buxton Special Alloys Ltd.

Ask a question

The contact for this apprenticeship is:

RNN GROUP

lorraine

lorraine.savage@rnngroup.ac.uk

07713319356

The reference code for this apprenticeship is VAC1000331180.

Apply now

Closes in 15 days (Friday 1 August 2025 at 11:59pm)

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