Apprentice Trading Standards Officer

Summary

We currently have an apprenticeship opportunity for a Level 6 Trading Standards Professional. This is an exciting opportunity for candidates educated to 'A' level standard (or equivalent).

Wage

£24,404 a year

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Training course

Trading standards professional (level 6)

Hours

Monday - Friday 37 hours a week, working hours TBC

37 hours a week

Start date

Monday 1 September 2025

Duration

3 years

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

To enforce Trading Standards legislation via a variety of methods including inspections, projects, market surveillance, testing equipment, sampling, and targeted advice/education
To conduct and support officers conducting investigations, produce written reports for court, as required attend civil and criminal hearings, obtaining warrants, organising & undertaking PACE interviews, conducting covert surveillance, applications for RIPA and producing/serving relevant enforcement notices
To provide legal advice to businesses and other SCC services on regulatory compliance
To demonstrate excellent customer care skills in interactions with consumers, to provide advice and assistance to resolve consumer problems and prevent similar problems
To collect, assess, analyse and share intelligence in a lawful manner and to contribute to the Service’s tasking and co-ordination process
To liaise with other council departments, enforcement agencies, government departments and professional bodies and participate in other agencies projects
To assist with the development, management and delivery of certain SCC TS multi-agency enforcement operations assigned to them. To assist with projects in support of the Service Plan
To develop and provide training and advice to relevant staff internal or external to the organisation
To help develop and deliver educational and behaviour change initiatives
Supervision of staff in accordance with council policies and procedures

Where you'll work

Town Hall
Pinstone Street
Sheffield
South Yorkshire
S1 2HH

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

SHEFFIELD CITY COUNCIL

Your training course

Trading standards professional (level 6)

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What you'll learn

Course contents

Lead and manage investigations and interventions.
Apply investigative techniques and evidence gathering to produce reports with recommendations.
Analyse, interpret, challenge, and evaluate data and intelligence.
Interpret and apply relevant Acts, Regulations, Codes of Practice and Guidance in the consumer protection environment.
Influence, negotiate and challenge stakeholders in the delivery and decision-making process.
Use research, analytical and problem-solving techniques to resolve and prevent consumer protection issues.
Conduct and/or respond to formal interviews in line with legal controls and best practice collaborating with legal representatives.
Gather evidence for use for potential legal proceedings and acting as a witness when required.
Make legal and tactical decisions to improve the outcomes in consumer protection investigations.
Promote the improvement of compliance standards in consumer protection.
Promote social inclusion in the workplace with businesses, stakeholders, and consumers.
Promote environmental sustainability and support change to improve the environment.
Lead and manage operational projects to achieve time dependent outcomes.
Communicate complex information, best practice, and guidance in consumer protection, adapting delivery for different audiences.
Collaborate with stakeholders to achieve agreed collective outcomes.
Identify and apply industry developments to achieve continual service improvement.
Lead the development and monitoring of financial strategies and setting of organisational budgets based on Key Performance Indicators (KPIs) or similar, and challenge financial assumptions underpinning strategies.
Build constructive working relationships across teams.
Identify the training and development requirements of the team and stakeholders.
Set strategic direction through the implementation of plans.
Lead and respond to risks using risk management techniques.
Provide support, specialist advice, and guidance for businesses, consumers, and stakeholders.
Act as an advocate for projects and transformation of services across organisational boundaries such as those impacted by sustainability and the UK Net Carbon Zero.
Lead and manage investigations and interventions.
Apply investigative techniques and evidence gathering to produce reports with recommendations.
Analyse, interpret, challenge, and evaluate data and intelligence.
Interpret and apply relevant Acts, Regulations, Codes of Practice and Guidance in the consumer protection environment.
Influence, negotiate and challenge stakeholders in the delivery and decision-making process.
Use research, analytical and problem-solving techniques to resolve and prevent consumer protection issues.
Conduct and/or respond to formal interviews in line with legal controls and best practice collaborating with legal representatives.
Gather evidence for use for potential legal proceedings and acting as a witness when required.
Make legal and tactical decisions to improve the outcomes in consumer protection investigations.
Promote the improvement of compliance standards in consumer protection.
Promote social inclusion in the workplace with businesses, stakeholders, and consumers.
Promote environmental sustainability and support change to improve the environment.
Lead and manage operational projects to achieve time dependent outcomes.
Communicate complex information, best practice, and guidance in consumer protection, adapting delivery for different audiences.
Collaborate with stakeholders to achieve agreed collective outcomes.
Identify and apply industry developments to achieve continual service improvement.
Lead the development and monitoring of financial strategies and setting of organisational budgets based on Key Performance Indicators (KPIs) or similar, and challenge financial assumptions underpinning strategies.
Build constructive working relationships across teams.
Identify the training and development requirements of the team and stakeholders.
Set strategic direction through the implementation of plans.
Lead and respond to risks using risk management techniques.
Provide support, specialist advice, and guidance for businesses, consumers, and stakeholders.
Act as an advocate for projects and transformation of services across organisational boundaries such as those impacted by sustainability and the UK Net Carbon Zero.

Your training plan

You will be working towards a Level 6 Trading Standard Professional
Training will be once a week
Training centre to be confirmed

Requirements

Essential qualifications

GCSE in:

Maths & English (grade 4/C Equivalent or above)

A Level in:

3 Subjects (grade 4/C equivalent or above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Presentation skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Creative
Initiative
Non judgemental
Patience

About this company

Sheffield City Council is the local authority for the City of Sheffield, a metropolitan borough with city status in South Yorkshire, England. The council consists of 84 councillors, elected to represent 28 wards, each with three councillors. It is currently under no overall control, with Labour, the Liberal Democrats and the Green Party each holding chair positions in a proportionate number of committees.

https://www.sheffield.gov.uk/ (opens in new tab)

Disability Confident

A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

After this apprenticeship

Opportunity to move into a full-time position upon completion of apprenticeship.

Ask a question

The contact for this apprenticeship is:

SHEFFIELD CITY COUNCIL

Paul Whittington

Paul.Whittington@sheffield.gov.uk

The reference code for this apprenticeship is VAC1000323296.

Apply now

Closes in 25 days (Monday 30 June 2025)

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After signing in, you’ll apply for this apprenticeship on the company's website.

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