Travel Consultant Apprentice
SILVER TRAVEL ADVISOR LTD
Sheffield (S10 3TE)
Closes on Friday 25 July 2025
Posted on 29 May 2025
Contents
Summary
Silver Travel are seeking a budding Apprentice Travel Consultant to join their team. The ideal candidate will have a passion for travel, strong attention to detail, an appetite to achieve sales, and excellent customer service.
- Wage
-
£13,741 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
- Training course
- Travel consultant (level 3)
- Hours
-
Monday to Friday from 9:30am to 5:00pm.
***During peak trading periods weekend work may be required***
35 hours a week
- Start date
-
Monday 4 August 2025
- Duration
-
1 year 3 months
- Positions available
-
1
Work
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
Main Responsibilities:
- Consult with clients to understand their travel preferences, budget, and special requirements
- Research and recommend travel destinations, accommodations, and activities based on client preferences
- Provide clients with detailed itineraries, travel documents, and travel tips, driving loyalty through exceptional service
- Provide exceptional customer service, support and administration throughout the booking and travel process
Company Benefits:
- Discounted rates for personal holidays
- Opportunity to travel overseas for business
Where you'll work
95 Brookhouse Hill
Sheffield
S10 3TE
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
College or training organisation
DAMAR LIMITED
Your training course
Travel consultant (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
- Geography: Source and provide reliable and relevant geographical information that will help inform enquiries, support customers’ travel decisions and close sales
- Travel Information: Source and provide accurate and relevant travel information that will ensure customers have a positive travel experience
- Industry Practice: Carry out transactions, using a range of reservation and booking systems, according to standard industry practices and the procedures of the business, ensuring that customers are offered travel options that will meet their individual needs within agreed deadlines
- Travel Options: Source travel options, work with relevant industry suppliers and produce detailed itineraries that best meet customers’ needs
- Product and Service: Match customer needs to products and services and identify opportunities to upsell, suggest alternatives, introduce an enhanced competitive offer when appropriate and always aim to maximise profit when closing the sale
- Customer: Engage customers by building rapport and take opportunities to adapt communication styles to match their needs and deliver an enhanced service which encourages repeat business and consistently aims to exceed their expectations
- Legal and Compliance: Conduct the business transaction in compliance with travel industry regulations, approved codes of practice and business policy and continuously monitor the process to ensure accurate information and advice is given to customers
- Industry Technology: Use technology effectively and efficiently and input data accurately in accordance with business procedures
- Business: Actively support business performance by meeting agreed targets and providing travel solutions for customers varying needs and budgets in a way that is profitable to the business
- Sales: Achieve and exceed commercial targets by applying selling techniques that are appropriate to all customer types, take opportunities to maximise sales for example by selling promotions and preferred supplier programmes and maximise financial performance by upselling, cross-selling and calculating fares and refunds accurately
- Team and Personal Performance: Work constructively with team members to deliver travel plans and experiences that meet customer needs and recognise opportunities for self and team development to improve performance
- Communication: Select and use appropriate methods of communication including digital technologies according to the customer and the nature of the travel details being conveyed, ensuring quotes and prices are presented accurately
- Sustainability: Adapt working practices to minimise the negative effect on the environment
Your training plan
Travel Consultant Level 3 apprenticeship standard.
Requirements
Essential qualifications
GCSE in:
5 x GCSE including English and maths (grade 9-4/A*-C or above)Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- Attention to detail
- Organisation skills
- Customer care skills
- Team working
Other requirements
Damar is committed to safeguarding and promoting the welfare of our apprentices and expects our employer partners to share this commitment and to take appropriate steps to ensure that learning takes place in a safe, healthy and supportive environment
About this company
Travel Advisor has been dedicated to supporting travellers with reviews, information, and advice to inspire travel. Now as part of their ambitious expansion plans, they have launched their first travel agency branch situated in an affluent suburb on the outskirts of Sheffield.
After this apprenticeship
Progression to a full-time permanent employee.
Ask a question
The contact for this apprenticeship is:
DAMAR LIMITED
Sabina Adam
Sabina.Adam@damartraining.com
07566 289 979
The reference code for this apprenticeship is VAC1000323126.
Apply now
Closes on Friday 25 July 2025
When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.
After signing in, you’ll apply for this apprenticeship on the company's website.