International Freight Forwarding Apprentice

Summary

Are you ready to kick-start your journey into the world of Freight Forwarding? DSV are recruiting for a Freight Forwarder in Sheffield. Join our dynamic team and embark on an exciting apprenticeship designed to shape you into a skilled and accomplished Freight Forwarder.

Wage

£14,778.40 a year

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Starting wage £8.12 per hour Increasing to £9.20 after 6months Increasing to £10:25 after 12 month if below 21 years old, or £12.21 if 21 years and over

Training course

International freight forwarding specialist (level 3)

Hours

Monday - Friday between 8am - 5pm

35 hours a week

Start date

Tuesday 15 July 2025

Duration

1 year 6 months

Positions available

1

Work

Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.

What you'll do at work

As an International Freight Forwarding Apprentice you'll delve deep into the core components of this thriving industry. Through our industry-recognised apprenticeship program, you'll gain invaluable hands-on experience, equipping yourself with the knowledge and practical expertise needed to excel in the field.

Find below the tasks and responsibilities you’ll undertake to garner the expertise to seamlessly navigate the intricate landscape of Freight Forwarding.

Key Tasks:

Mastering export processes and bookings
Engaging in seamless communication with our extensive network and carrier partners across the globe
Championing the meticulous checking and issuance of vital documentation including master bills, house bills of lading and ensuring compliance with export customs regulations
Taking charge of monitoring international freight shipments from inception to delivery, ensuring precision and timely arrivals at designated destinations
Maintaining real-time visibility on customer consignments, guaranteeing adherence to service level and operational protocols

Duties/Responsibilities:

Spearheading customer notifications and swiftly resolving challenges, exemplifying our commitment to great customer experiences
Nurturing revenue streams in alignment with budgetary targets, handling quotations, invoicing, and supplier purchase orders with finesse
Undertaking general administrative duties, supporting our processes that make it easy for our customers to do business with us

Where you'll work

Thorncliffe Park Estate, Newton Chambers Road
Chapeltown
Sheffield
S35 2PH

Training

Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.

College or training organisation

SR APPRENTICESHIPS LIMITED

Your training course

International freight forwarding specialist (level 3)

Understanding apprenticeship levels (opens in new tab)

What you'll learn

Course contents

Select freight forwarding services based on customer requirements, taking into account country specific factors, delivery times and modes.
Use generic or bespoke ICT systems in order to enter and monitor data on importing or exporting goods.
Book, plan and monitor international shipments, using manual or ICT systems, in accordance with the rules and regulations that apply to that area of the world and to the goods consigned.
Prepare a customs declaration to a national standard, or give custom clearance instructions to a third party.
Use data systems to submit the information required by customs authorities as part of the management of the international movement of goods.
Produce freight costings and invoices in line with Incoterms, customer profile or sales contract.
Identify and source data from customers, systems or colleagues.
Identify and resolve problems in line with responsibilities.
Create and maintain productive working relationships with internal and external customers.
Adapt communication based on the situation and the audience.
Identify problems outside of limits of responsibility and escalate within company policy.
Communicate in writing, preparing communications on technical matters.
Communicate with others verbally, including internal and external customers.
Air. Use and adapt terminology appropriate to the air freight industry.
Air. Select and use documentation appropriate to the air freight industry.
Ocean. Use and adapt terminology appropriate to the ocean freight industry.
Ocean. Select and use documentation appropriate to the ocean freight industry.
Road. Use and adapt terminology appropriate to the road freight industry.
Road. Select and use documentation appropriate to the road freight industry.
Select freight forwarding services based on customer requirements, taking into account country specific factors, delivery times and modes.
Use generic or bespoke ICT systems in order to enter and monitor data on importing or exporting goods.
Book, plan and monitor international shipments, using manual or ICT systems, in accordance with the rules and regulations that apply to that area of the world and to the goods consigned.
Prepare a customs declaration to a national standard, or give custom clearance instructions to a third party.
Use data systems to submit the information required by customs authorities as part of the management of the international movement of goods.
Produce freight costings and invoices in line with Incoterms, customer profile or sales contract.
Identify and source data from customers, systems or colleagues.
Identify and resolve problems in line with responsibilities.
Create and maintain productive working relationships with internal and external customers.
Adapt communication based on the situation and the audience.
Identify problems outside of limits of responsibility and escalate within company policy.
Communicate in writing, preparing communications on technical matters.
Communicate with others verbally, including internal and external customers.

Your training plan

International Freight Forwarding Specialist Level 3.

Requirements

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Number skills
Analytical skills
Logical
Team working
Creative
Initiative

About this company

We offer our customers global and competitive transport and logistics services of a consistent high quality. Growth: We actively pursue profitable growth balanced between a solid above market organic growth and an active acquisition approach. Operational Excellence: Operational excellence in our business processes is crucial in order to operate with the highest productivity, enabling us to be competitive and deliver timely and high-quality services to our customers. People: We strive to attract, motivate and retain talented people by offering responsibility, empowerment and growth opportunities. We treasure sound business acumen and work together as a global family to drive the business forward. https://www.dsv.com/en

After this apprenticeship

Progress onto higher level qualifications.

Ask a question

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