HR Support Apprentice


Sheffield, S20 1DJ

Closes on Monday 26 August

Posted on 10 July 2024


VQ Solutions are looking for a personable individual to join the team at Elecomm as a HR Support apprentice. You will provide efficient support to the HR, L+D and Payroll teams through a variety of tasks.

Annual wage
£12,480 to £22,308 a year

Minimum wage rates (opens in new tab)

The pay may be negotiated and may rise after a probation period has been successfully completed.

Training course
HR support (level 3)
Monday to Friday - 37.5 hours per week. Shifts tbc.

37 hours a week

Possible start date

Tuesday 27 August


1 Year 1 Month

Positions available



As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

You will work towards an Advanced level HR Support Apprenticeship delivered by VQ Solutions. You will have a dedicated VQ Mentor and will also be supported internally by your manager.

During this apprenticeship, you will develop a portfolio, attend online workshop sessions and have regular reviews.

Where you’ll work

C4 Beighton Link Business Park Old Colliery Way Beighton


S20 1DJ


An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation


Your training course

HR support (level 3)

Equal to A level

Course contents
  • Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
  • Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
  • Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
  • Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
  • Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
  • Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
  • Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.
  • Your training plan

    This training plan has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.


    Essential qualifications

    GCSE or equivalent in:

    • Maths and English (grade Minimum 4/C)

    Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.


    • Communication skills
    • IT skills
    • Attention to detail
    • Customer care skills
    • Team working
    • Non judgemental
    • Punctual
    • Ability to prioritise

    About this company

    Elecomm is one of the UK’s leading multi-disciplined business service providers, offering a coordinated package of electrical, mechanical, data & IT services and facilities management solutions. Specialties: Data & IT Services: Consult, plan, design, implement and maintain leading-edge IT and security networks, Structured cabling design and implementation, Wireless/WiFi design and implementation, In-building Wireless and DAS, Data centre design and build, IP-Based video security, solutions/CCTV, Audio visual and public address systems, Desktop services and solutions, Multi-site IT roll outs, Point of Sale (EPOS) systems, Self-service checkouts, Retail traffic analytics, Moves, adds and changes, Site surveys inc wireless & RF surveys Mechanical: Air conditioning, Building management systems, Underfloor heating, Hot cold & chilled water, Heating systems, Natural gas, Piped medical gas, Public/health plumbing, Ventilation, Total project management, Commissioning installation Electrical: Power, Lighting, Fire Alarms, Periodic & PAT Testing, Emergency Lighting, Security, CCTV and Access Control Maintenance: Reactive and Planned Maintenance and support packages 24 hours a day and seven days a week throughout the UK.

    After this apprenticeship

    The majority of our apprentices are offered full-time roles upon the completion of their apprenticeship. 

    Ask a question

    The contact for this apprenticeship is:


    Amanda Mackenzie


    The reference code for this apprenticeship is VAC1000263866.

    Apply now

    Closes on Monday 26 August

    When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.