Internal Account Manager Apprenticeship

X M A LTD

St Albans, AL2 2DQ

Closes in 10 days (Monday 29 July at 11:59pm)

Posted on 5 July 2024


Summary

An amazing opportunity to join XMA who are now in their third year of hiring sales apprentices. Expectations of you are high, but the working environment can be fun and those that perform well will be rewarded. If you would like to be part of XMA’s ambitious growth plans and something eXtraordinary, we would love to hear from you.

Annual wage
£16,000 a year

Minimum wage rates (opens in new tab)

The pay may be negotiated and may rise after a probation period has been successfully completed.

Training course
IT technical salesperson (level 3)
Hours
9.00am - 5.00pm, Monday to Friday (flexible shifts between 8.30 and 5.30 possible).

37 hours a week

Possible start date

Monday 2 September

Duration

1 Year 1 Month

Positions available

6

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

  • This is a Level 3 IT/Technical Sales Apprenticeship qualification.
  • Training takes place in the office/classroom/virtual working as part of a new cohort of 6 sales apprentices and supported by previous apprentices. 
  • This is a role where you are required to work 4-5 days a week in the office.
  • Apprentices are allocated a day a week for their learning.

Where you’ll work

7 Handley Page Way

Old Parkbury Lane

Colney Street

St Albans

AL2 2DQ

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

ISALES ACADEMY LIMITED

Your training course

IT technical salesperson (level 3)

Equal to A level

Course contents
  • Communication: works both independently and as part of a team and following the organisation’s code of practice; demonstrates an ability to communicate effectively and present both in writing and orally at all levels, using a range of tools.
  • Customer Experience: demonstrates strong interpersonal skills and cultural awareness when dealing with colleagues, customers and clients during sales operations and whilst defining requirements with an emphasis on customer satisfaction and relationship management.
  • Data Security: operates securely in line with organisational guidance, legislation and organisational software packages and complies with security of data and can effectively record, analyse and communicate data at the appropriate level using the organisation’s standard tools and processes throughout all sales interactions.
  • Problem solving: applies structured techniques for troubleshooting, problem solving and analyses problems by selecting the appropriate tools and techniques in line with organisation guidance when dealing with sales as well as routine tasks
  • Assesses and qualifies sales leads by developing a clear understanding of clients’ business needs and advising how these might be met with appropriate products, tools and techniques.
  • Project management: works flexibly and demonstrates the ability to work under pressure independently and as part of a team to progress sales and manage their time, workflow, priorities and projects.
  • Interprets and follows: health and safety legislation to securely and professional work productively in the work environment; Data Protection Act 1998; Sales of Goods Act 1979.
  • Sales process: professionally operates all sales-related tasks to maintain integrity, brand and company image during negotiations, handling of objections and closing sales with an understanding of the markets and external competitors
  • Technical: ability to understand and explain the technical portfolio and technical systems sold within the organisation and can use the current hardware and operating systems available.
  • Database and Campaign Management: prioritises their contacts and keeps an up to date database knowing when and why to contact current consumers or prospects in line with organisational requirements.
  • Context / CPD: identifies and negotiates personal development in the context of the wider business and how their role relates to other roles in the business.
  • Logical and creative thinking skills
  • The ability to interact effectively and professionally with a range of different types of customer
  • Ability to think analytically and to solve problems
  • Ability to work independently and to take responsibility
  • Ability to work with a range of internal and external people
  • Ability to communicate effectively in a variety of situations
  • Ability to operate in a secure manner
  • Your training plan

    This training plan has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

    Requirements

    Essential qualifications

    GCSE or equivalent in:

    • English (grade C or 4)
    • Maths (grade C or 4)

    Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

    Skills

    • Communication skills
    • IT skills
    • Organisation skills
    • Problem solving skills
    • Presentation skills
    • Logical
    • Team working
    • Creative
    • Initiative

    Other requirements

    A drivers licence is preferred or the apprentice must be able to demonstrate that they can commute easily and ideally within 30 minutes.

    About this company

    XMA was established back in the eighties as a family run business, they rose through the ranks to become one of the top ten largest value-added resellers in the UK. They are proud of their British roots, with regional offices across the country, housing a skilled workforce of more than 500 employees.

    https://www.xma.co.uk/ (opens in new tab)

    Disability Confident

    Disability Confident

    A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.

    You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.

    After this apprenticeship

    There are various routes and pathways that will become available to apprentices on successful completion of the apprenticeship and lots of opportunites to work in different teams during the apprenticeship. 

    Ask a question

    The contact for this apprenticeship is:

    ISALES ACADEMY LIMITED

    The reference code for this apprenticeship is VAC1000262788.

    Apply now

    Closes in 10 days (Monday 29 July at 11:59pm)

    When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.