HR Support Apprentice


Plymouth, PL1 3JB

Closes in 12 days (Wednesday 31 July at 11:59pm)

Posted on 20 June 2024


An exciting role to kickstart a career in HR. Work alongside a HR Manager of a busy office providing support across 10 offices and over 160 people. This is a great generalist opportunity to learn a range of people professional skills.

Annual wage
£12,480 to £22,308 a year

Minimum wage rates (opens in new tab)

The pay may be negotiated and may rise after a probation period has been successfully completed.

Training course
HR support (level 3)
Monday-Friday (8:45am-17:15pm).

37 hours a week

Possible start date

Monday 9 September


2 Years

Positions available



As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

  • The candidate will be enrolled onto the Level 3 Human Resources qualification based at South Devon College with one day a week being assigned to academic learning. As an apprenticeship you will be working alongside the HR Manager learning the technical elements to the job in Practice.

Where you’ll work

Lyster Court 2 Craigie Drive The Millfields




An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation


Your training course

HR support (level 3)

Equal to A level

Course contents
  • Service Delivery: Delivers excellent customer service on a range of HR queries and requirements, providing solutions, advice and support primarily to managers. Builds managers’ expertise in HR matters, improving their ability to handle repeated situations themselves where appropriate. Uses agreed systems and processes to deliver service to customers. Takes the initiative to meet agreed individual and team KPIs in line with company policy, values, standards. Plans and organises their work, often without direct supervision, to meet commitments and KPIs.
  • Problem Solving: Uses sound questioning and active listening skills to understand requirements and establish root causes before developing HR solutions. Takes ownership through to resolution, escalating complex situations as appropriate.
  • Communication & Interpersonal: Deals effectively with customers/colleagues, using sound interpersonal skills and communicating well through a range of media eg phone, face to face, email, internet. Adapts their style to their audience. Builds trust and sound relationships with customers. Handles conflict and sensitive HR situations professionally and confidentially.
  • Teamwork: Consistently supports colleagues /collaborates within the team and HR to achieve results. Builds/maintains strong working relationships with others in the team and across HR where necessary.
  • Process Improvement: Identifies opportunities to improve HR performance and service; acts on them within the authority of their role. Supports implementation of HR changes/projects with the business.
  • Managing HR Information: Maintains required HR records as part of services delivered. Prepares reports and management information from HR data, with interpretation as required.
  • Personal Development: Keeps up to date with business changes and HR legal/policy/process changes relevant to their role. Seeks feedback and acts on it to improve their performance and overall capability.
  • Your training plan

    This training plan has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.


    Essential qualifications

    GCSE or equivalent in:

    • Any GCSE (grade 4/C)
    • Any GCSE (grade 4/C)
    • English (grade 4/C)
    • IT (grade 4/C)
    • Maths (grade 4/C)

    Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.


    • Communication skills
    • Attention to detail
    • Problem solving skills
    • Logical
    • Patience

    Other requirements

    There may be an element of travel from time to time to our different office sites so a full drivers license or the commitment into gaining a drivers license would be desirable.

    About this company

    Bailey Partnership is a multi-disciplinary construction consultancy. We have 10 offices across the UK with our Head Office located in Plymouth. Bailey Partnership offers a range of services focused on architecture, building surveying, building services engineering, interior design, project management, quantity surveying, town planning, urban design, and structural and civil engineering. We are a Building Top 150 consultancy. We operate across a range of industries including public sector, residential developments, private residential, industrial, higher education, leisure, healthcare, heritage, commercial and retail, and education. (opens in new tab)

    After this apprenticeship

    • Once your qualification has been achieved the candidate will continue to be supported and developed through the Partnership with the option of further training.

    Ask a question

    The contact for this apprenticeship is:


    Yasmin Godfrey

    01752 229259

    The reference code for this apprenticeship is VAC1000259355.

    Apply now

    Closes in 12 days (Wednesday 31 July at 11:59pm)

    When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.