Apprentice Customer and Payroll Accounts Assist. CORE FINANCE MANAGEMENT LIMITED

A Level 2 Apprentice Customer and Payroll Accounts Assist is required. The job requires a confident individual who is keen to gain knowledge and willing to train for a career in financial payroll systems and administration. Ultimately you will be managing payroll systems for customers, dealing with queries, liaising with customers and generally managing customers’ accounts.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 30 Jul 2024

Apprenticeship summary

  • Annual wage


    Salary increases will be considered based on regular reviews of performance and course achievement.

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday- Friday 9:00a.m - 5:30pm 20% Paid time during working hours to train and complete apprenticeship learning 1 hour unpaid lunch

    Total hours per week: 37.5

  • Expected duration

    15 Months

  • Possible start date

    08 Aug 2024

  • Date posted

    19 Jun 2024

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

What you will do in your working day

You will be responsible for ensuring that our customers payroll is paid accurately and on time. Other duties include but not limited to :-

  • Liaising with customers and managing expectations
  • Keeping customers up to date
  • Managing data relating to the hours worked
  • Matching pay periods and hourly wages
  • Updating records regularly
  • Reviewing overtime, sick days and vacation days
  • Responsible for processing employees’ paychecks
  • Collecting and processing data from timesheets.
  • Managing deductions from wages or other earnings statements.
  • Balances the payroll and tax accounts.

The training you will be getting

  • On the job training with the employer whilst working towards the Apprenticeship Early Years Practitioner Level 2 Standard.   
    Online and face to face lessons in conjuntion with one to one tutor sessions.
  • Regular work-based assessments/observations carried out by Kent Training & Apprenticeships Tutor Assessor, to determine competency and meet with Awarding Body standards. 
  • Functional Skills in English, if required.

What to expect at the end of your apprenticeship

  • Potential for permanent employment for the right candidate.Apprenticeship/Diploma in Customer Service/Business Administration (Level 3)
  • Being an apprentice will help you develop professional skills whilst earning a salary with some of Kent’s best companies.
  • Gain professional skills and experience to enhance your CV and make it more attractive to potential employers.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Number skills, Logical, Team working, Initiative, Patience, Interest in Finance


GCSE or equivalent Maths (Grade 4 or above) Essential
GCSE or equivalent English (Grade 4 or above) Desired

About the employer

Core Finance Management are an outsourcing payroll company specialising in a range of payroll solutions to assist businesses cash flow. Core really care about what we do and more importantly how we do it. We’ve got a reputation for friendly, personal service and provide a voice for the flexible workforce through our industry associations and contacts.








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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience


Kent Training and Apprenticeships Business Support Team


0800 731 4297

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Employer's Application Instructions

This employer has requested all applicants to apply through Kent Training and Apprenticeships online application system. Therefore, to apply for this position, please click on the link below and follow the online instructions.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 30 Jul 2024