Apprentice Business Developer HOWDEN JOINERY LIMITED

We are seeking talented individuals to join our award-winning apprenticeship scheme and help drive our business forward. As a Business Developer, you will play a pivotal role in building relationships with new and existing customers, using telephone sales techniques to generate business and encourage new leads.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 05 Aug 2024

Apprenticeship summary

  • Annual wage

    £15,000.00

    Generous Pension Scheme Paid holiday entitlement Team incentives and outings Staff discount on Howdens products.

  • Working week

    8.00am - 5.00pm / 7.30am - 4.30pm / Days to be confirmed.

    Total hours per week: 40.0

  • Expected duration

    17 Months

  • Possible start date

    06 Aug 2024

  • Date posted

    12 Jun 2024

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000257349

  • Positions

    1 available

What you will do in your working day

At Howdens we invest in our people and provide thorough on the job training and excellent career progression opportunities, reflected in our placement at Number 17 in the Top 100 Apprenticeship Employers table 2022.

We are proud of our substantial growth and remain committed to success through the expansion of our local depot network. Despite its scale, Howdens remains a local business with traditional values, and we are seeking talented people to help us continue to grow our business.

The Role:

  • Provide potential and existing customers with the highest level of customer service and support the wider sales team in generating and chasing leads
  • Focus on effective customer account management, aiming to increase the company’s customer base and develop long-term collaborative relationships within the building trade
  • Maintain up-to-date product and industry knowledge
  • Use creative marketing materials to promote Howdens products, depot events and sales periods to new and existing customers
  • Keep in touch with both depots lead banks regularly via the telephone and using our customer engagement messaging tool
  • Develop long-term collaborative relationships with customers
  • Proactively gain new accounts, repeat business and generate qualified leads for the team through outgoing sales calls
  • Process sales for customers using the in-store payment systems, quoting correct pricing, delivery date and stock requirements

The training you will be getting

  • Customer Service Practitioner Level 2 Apprenticeship Standard qualification
  • End Point Assessment 
  • Work-based training
  • Functional Skills in English and maths (if necessary)
  • Training schedule has yet to be agreed. Details will be made available at a later date

What to expect at the end of your apprenticeship

At Howdens, there are great opportunities for the right candidate to progress into one of many key depot roles including sales and management.


Requirements and prospects

Desired skills and personal qualities

Communication skills, Organisation skills, Customer care skills, Strong Relationship Builder, Dedicated Planner, Prioritise Own Work-Load, Highly Target Driven

Qualifications

GCSE or equivalent Mathematics & English (Grade 9-4 (A*-C)) Desired
Other Dedicated to (Grade Personal Development) Essential

Things to consider

Why work for us? Howdens Joinery, a trade only business with over 780 depots, has built a reputation that builders can trust through offering best local price and providing product from local stock. Our unbeatable service and product has led to us becoming a market leader, which is why we were awarded the Royal Warrant of Appointment by Her Majesty the Queen 2015 for our quality and excellence.

About the employer

At Howdens we invest in our people and provide thorough on the job training and excellent career progression opportunities. We have been awarded a place in the top 25 Best Big Companies to Work for in recognition of excellence in the workplace. We are proud of our substantial growth and remain committed to success through the expansion of our local depot network. Howdens remains a local business with traditional values and we are seeking talented people to help us continue to grow our business.

Employer

HOWDEN JOINERY LIMITED

Address

10 Chartwell Drive

Wigston

Leicester

LE18 2FL

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Training

Training provider

INTEC BUSINESS COLLEGES LIMITED

Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Contact

Alex Weymouth

01163230700

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications


Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 05 Aug 2024