The HR team are responsible for providing an effective end to end service throughout all stages of the employment life cycle. You will be responsible for providing an efficient HR administrative service to our employees which will include recruitment, induction/on-boarding, probation, benefits, and leaver administration as well as ad hoc duties.

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Closing date: 12 Jul 2024

Apprenticeship summary

  • Annual wage


    This pay rate is above National Minimum Wage

  • Working week

    Monday to Friday, hours to be mutually agreed.

    Total hours per week: 37.5

  • Expected duration

    18 Months

  • Possible start date

    15 Jul 2024

  • Date posted

    6 days ago

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What you will do in your working day

• Administration support throughout the recruitment process, uploading CVs onto ATS system, emailing unsuccessful candidates, drafting offer letters, setting up employee files and onboarding packs.

• Administration support for the HRIS System, adding new starters, uploading documents, drafting probation success letters.

• Administration support of our benefits platform, adding new starters to platform, removing leavers, keeping employees details up to date.

• Assisting with the People & Culture Inbox; responding to employee’s emails around benefits, organisation structure, leave queries and any other requests ensuring that excellent customer service is provided to our employees.

• General administration tasks including responding to reference requests; leaver administration, benefit administration, assisting with tender responses; ensuring electronic employee files are securely maintained; assisting and supporting the HR team in ongoing activities and projects and any other ad-hoc duties as and when required.

• Updating employee holiday and sickness records

• Entering employment data into the company database

• Ensuring that the meeting rooms remain clean, tidy and ready for use on a daily basis

• Reviewing meeting room calendar daily; making entries upon request for Monopoly & Scrabble

• Ensuring that lunches are ordered as required and that biscuits are in stock for external meetings – min of 5 persons

• Ensuring that the meeting rooms are set up accordingly with tea, coffee, water and biscuits as required.

• Refreshing tea, coffee and water as required

• Distribution of all postal deliveries to relevant persons – mainly Finance

• Arranging of collections: preparing parcel, log collection online

• Arranging same-day collections with local courier for immediate dispatch & receiving confirmation of guaranteed delivery

• Stationery ordering and stock control as and when required.

The training you will be getting

As part of this role, you will study towards your HR Support Level 3 Apprenticeship. This apprenticeship will help you develop the knowledge and skills required to excel in your HR career, providing a concrete foundation for future growth. You’ll be trained on the job as well as being given periodic study leave to achieve your qualification.

What to expect at the end of your apprenticeship

Following successful completion, the successful candidate will receive a Level 3 CIPD qualification. At ESG there are also opportunities to complete Level 5 and Level 7 CIPD qualifications. 

Requirements and prospects

Desired skills and personal qualities

Communication skills, Attention to detail, Organisation skills, Problem solving skills, Administrative skills, Team working, Non judgemental


GCSE or equivalent English (Grade 4) Essential
GCSE or equivalent Maths (Grade 4) Essential

About the employer

We are an innovative and market leading software & services company based in Chorley serving clients in the utility sector ranging from new entrants to large existing suppliers. We deliver sophisticated software solutions and managed services in a Private Cloud infrastructure, servicing both traditional and modern real-time, smart energy clients.




Brisance House Euxton Lane




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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Apprenticeship standard

HR support

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

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