Apprentice Planning Administrator - Manchester (M40) JOHNSON CONTROLS BUILDING EFFICIENCY UK LIMITED

Johnson Controls are the global leader in smart, healthy, and sustainable buildings, our mission is to re-imagine the performance of buildings to serve people, places and the planet! You will learn how to support the installation team by planning and tracking installations and optimising the utilisation of available labour resource.

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Closing date: 30 Jun 2024

Apprenticeship summary

  • Annual wage


  • Working week

    Monday - Friday, 9.00am - 5.00pm, or as per business needs.

    Total hours per week: 37.5

  • Expected duration

    24 Months

  • Possible start date

    02 Sep 2024

  • Date posted

    06 Jun 2024

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    2 available

What you will do in your working day

This apprenticeship offers an exciting opportunity to kickstart a lifelong career in a dynamic and innovative business environment. Here are some key duties and responsibilities you'll undertake as part of this role:

  • Project Coordination: You'll learn to oversee the end-to-end delivery of projects to clients, ensuring that project milestones and deadlines are met. This involves coordinating various aspects of the project, including scheduling, resource allocation, and logistics management
  • Customer Relationship Management: Building strong relationships with customers, installation engineers, and managers is essential. You'll develop effective communication skills to understand customer needs, address concerns, and ensure satisfaction throughout the project lifecycle
  • Programme Preparation: You'll be responsible for preparing programmes and schedules for project execution. This involves creating detailed plans that outline tasks, timelines, and resource requirements to ensure efficient project management
  • Supplier Negotiation and Coordination: Learning to negotiate with suppliers and coordinate the delivery of materials and equipment is crucial. This ensures that all necessary resources are procured and delivered on time to support project activities
  • Manpower Planning: Coordinating the manpower planning of a team of engineers is part of your role. You'll learn to allocate resources effectively, ensuring that the right personnel are assigned to tasks based on their skills and availability
  • Information Management: Producing fast and accurate information for engineers and customers is essential for project success. You'll learn to maintain documentation and communication channels to keep stakeholders informed and updated on project progress
  • Installation Monitoring: Monitoring the progress of installations is key to ensuring they stay on schedule and minimise downtime
  • You'll learn to oversee installation activities, identify potential delays or issues, and implement corrective actions as needed
  • Documentation Management: Ensuring that all installation information is available, complete, and up-to-date is critical for project compliance and quality assurance. You'll assist in maintaining accurate records and documentation throughout the project lifecycle
  • Subcontractor Scheduling: Assisting with the scheduling of subcontractors is part of your role. You'll learn to coordinate with external partners to ensure timely and efficient execution of project tasks that require specialised expertise

By mastering these duties and responsibilities throughout your apprenticeship, you'll emerge equipped with the skills and knowledge needed to excel in project coordination within a highly technical and innovative business environment. This role offers both challenges and rewards, laying the foundation for a fulfilling career in project management.

The training you will be getting

As an apprentice in our program, you'll have the opportunity to enroll on to the Advanced Level 3 Business Administrator Apprenticeship qualification. Here's what you can expect from the apprenticeship:

  • Duration: The apprenticeship duration is a minimum of 2 years, but this can vary depending on your prior qualifications and experience. Throughout this period, you'll receive comprehensive training and support to develop your skills as a business administrator
  • Training Format: The apprenticeship offers a blend of remote and in-person training during the first two years of the course. This hybrid approach allows for flexibility while ensuring that you receive both theoretical knowledge and practical experience to excel in your role
  • Curriculum: The Advanced Level 3 Business Administrator Apprenticeship covers a range of topics relevant to business administration, including communication skills, organisational management, project coordination, and more. You'll gain a deep understanding of key principles and practices essential for success in administrative roles
  • Remote Training: Remote training sessions provide opportunities for self-paced learning and virtual interaction with trainers and fellow apprentices. You'll have access to online resources, webinars, and virtual classrooms to enhance your knowledge and skills from anywhere
  • In-Person Training: In-person training sessions offer on the job experiences and face-to-face interaction with trainers. These sessions may include workshops, group activities, and practical exercises designed to reinforce learning and develop practical skills applicable to real-world scenarios
  • Mentorship and Support: Throughout the apprenticeship, you'll receive mentorship and support from experienced professionals in the field of business administration. They'll guide you through your training, provide feedback, and offer valuable insights to help you progress in your career
  • Assessment and Progression: As part of the apprenticeship, you'll undergo assessments to evaluate your progress and competency in various aspects of business administration. Successful completion of the apprenticeship opens up opportunities for career advancement and further specialisation within the field

By enrolling on to the Advanced Level 3 Business Administrator Apprenticeship qualification, you'll gain the skills, knowledge, and practical experience needed to thrive in administrative roles across various industries. This comprehensive training program sets the stage for a rewarding career in business administration, offering opportunities for growth and advancement in the future.

What to expect at the end of your apprenticeship

  • There is the opportunity to progress on to higher or degree apprenticeships and gain further qualifications in the future to support your ongoing career development within the organisation.

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Team working, Future Focused, Purpose Led, Customer Driven, Integrity


GCSE or equivalent English (Grade Grade 5 or above) Essential
GCSE or equivalent Maths (Grade Grade 5 or above) Essential

About the employer

Johnson Controls is a global leader in technology and industry, serving customers in over 150 countries. Our focus is on creating intelligent buildings, efficient energy solutions and integrated infrastructure. We invite individuals with a passion for engineering to join us in shaping a better tomorrow through our diverse projects and opportunities.




Tyco Park

Grimshaw Lane

M40 2WL


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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Apprenticeship standard

Business administrator

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

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