Apprentice Admin Assistant SPORTSTEST LIMITED

We are small team however the business is expanding and therefore have scope to grow the team especially on the side of administration. We have a supportive work environment, opportunities for professional development and being part of a dynamic team dedicated to advancing sports science.

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Closing date: 30 Jun 2024

Apprenticeship summary

  • Annual wage

    £9,984.00

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Hours to be discussed at interview.

    Total hours per week: 30.0

  • Expected duration

    18 Months

  • Possible start date

    05 Aug 2024

  • Date posted

    04 Jun 2024

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000255390

  • Positions

    1 available

What you will do in your working day

At Sportstest we committed to scientific sports testing technology and you will meet and array of athletes and clients. We have a supportive work environment, opportunities for professional development and being part of a dynamic team dedicated to advancing sports science.

Duties to include - 

  • Acting as a point of contact for customers, clients or suppliers via email, over the phone or in person
  • Welcoming visitors to the building, letting the Coaches & Practitioners know the clients have arrived
  • Organising filing systems and updating office databases
  • Processing invoices, tracking receipts, inputting expenses and other basic bookkeeping tasks
  • Arranging travel plans and hotel stays for staff members
  • Ordering new office equipment, such as stationery, printer refills or staff uniforms
  • Letting management know if any supplies are needed for housekeeping
  • Scheduling office meetings between team, when required 
  • Responding to questions and requests for information
  • Communicate effectively and accurately with a wide range of people, via email, phone and other social media platforms
  • Accurately transcribe messages and record information over the phone or in person 
  • Data entry 
  • Use basic accounting software such as QuickBooks or Xero to generate invoices and receipts 
  • Use scheduling software and workflow programs, including Google Calendar, Outlook, Trello and others 
  • Knowledge of human resources procedures, such as entering payroll information and keeping personal employee information confidential
  • Accurately booking in clients for the correct service under the correct staff member
  • Ensuring client portal are updated with their information
  • Ensuring Clients have paid for their services in a timely manner and invoices and pretest information is sent out
  • Ensuring we retain customer retention in getting them to rebook either before they leave or by following up
  • Checking Google for reviews and responding
  • Supporting with content for Social Media accounts and ensuring posts go out throughout the week

The training you will be getting

  • Business Admin Level 3 apprenticeship standard qualification
  • Functional Skills maths and English level 2, if required
  • In-House systems training

What to expect at the end of your apprenticeship

  • A full time position with the company

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Number skills, Team working, Initiative, Non judgemental, Friendly and approachable, Reliable, Hard working, Enthusiastic, Excellent timekeeping

Qualifications

GCSE or equivalent English and Maths (Grade GCSE Grades 9 to 4 or A* to C) Essential

Things to consider

You must be confident in speaking to customers, in person and on the phone as you will be based in reception and be the first point of call for all visitors. A keen interest in sports, sports coaching or therapy would be an advantage. We have fantastic benefits such as: 20 Days annual leave plus Bank Holidays Staff Uniform Employee discounts on services Use of a well-equipped gym Free parking

About the employer

Sportstest is a dedicated human performance centre for athletes of all levels and abilities. We believe in a team approach, with a range of professionals and experience on hand to deliver the ultimate in personalized fitness and training.

Employer

SPORTSTEST LIMITED

Address

Unit 20 Longford Industrial Estate

Longford Road

Cannock

WS11 0DG

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Training

Training provider

SOUTH STAFFORDSHIRE COLLEGE

Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Contact

Apprenticeship Team

apprenticeships@southstaffs.ac.uk

03004562424

Apprenticeship standard

Business administrator

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications


Before you apply

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