Human Resources Apprentice

Summary

You will provide an efficient, effective all round administrative support to the Human Resources function. As this is an apprenticeship role, no experience is required! However, our ideal Human Resources Business Administration Apprentice will require great communication skills, resilience and a keen eye for detail.

Annual wage

£13,083 a year

Minimum wage rates (opens in new tab)

The pay may be negotiated and may rise after a probation period has been successfully completed.

Training course

Business administrator (level 3)

Hours

Monday to Thursday, 08.30 - 17.00 (1 hour unpaid lunch break). Friday, 08.30 - 16.30 (1 hour unpaid lunch break).

37 hours a week

Possible start date

Thursday 15 August

Duration

1 Year 4 Months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Formal training is delivered at HWGTA, located in Holmer Road (HR4 9SX). You will receive a training plan that is specific to your qualification, with sessions that are delivered through a combination of face-to-face and remote.
You will receive monthly visits from your assigned Learning and Development Specialist, who will set your work, monitor your development and wellbeing, and discuss training sessions. They will also prepare you for your End Point Assessment to gain your Business Administration qualification.
There is also a five-day team building residential trip that is held in spring of each year.

Where you’ll work

BROMYARD RD TRADING EST

LEDBURY

HEREFORDSHIRE

HR8 1NS

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

HEREFORDSHIRE AND WORCESTERSHIRE GROUP TRAINING ASSOCIATION LIMITED

Your training course

Business administrator (level 3)

Equal to A level

Course contents

Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.

Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.

Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.

Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.

Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.

Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.

Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.

Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Your training plan

This training plan has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.

Requirements

Essential qualifications

GCSE or equivalent in:

English & Maths (grade C or 4 above)

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
Attention to detail
Organisation skills
Problem solving skills
Team working
Initiative
Reliability
Time management

Other requirements

Rural location – could use train but no footpath from train station to the site. Need to consider transport to site.

About this company

The Helping Hand Company (Ledbury) Ltd has 2 sites in Ledbury and Hereford. We manufacture a range of products: aids for daily living, pressure care, symmetrikit – 24 hour postural care and environmental.. We are part of the global group of Sunrise Medical. At Helping Hand Company, we foster the attitude of a championship team, a spirit of enthusiasm, dedication and teamwork. We are looking for people who care – about our customers, our products, our company and one another. Our mission is to improve people’s lives.

https://www.hhadlessentials.co.uk/#/ (opens in new tab)

After this apprenticeship

This will be discussed on successful achievement of your apprenticeship

Ask a question

The contact for this apprenticeship is:

HEREFORDSHIRE AND WORCESTERSHIRE GROUP TRAINING ASSOCIATION LIMITED

Lisa Wilkinson

Lisa.wilkinson@hwgta.org

01432 377002

The reference code for this apprenticeship is VAC1000255027.

Apply now

Closes in 5 days (Thursday 1 August at 11:59pm)

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