Kia Vehicle Parts and service Advisor Apprenticeship - Speedwell Exeter PITTEN LTD

An exciting opportunity for an apprentice to work alongside fully qualified Parts and Service advisors to be fully trained in sourcing and supplying parts for light vehicles. This is a fantastic opportunity for the right candidate to earn a salary and gain a level 3 qualification.

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Closing date: 30 Jun 2024

Apprenticeship summary

  • Annual wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday - Friday Occasional Saturdays (to be confirmed).

    Total hours per week: 40

  • Expected duration

    18 Months

  • Possible start date

    01 Jul 2024

  • Date posted

    31 May 2024

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What you will do in your working day

An exciting opportunity that offers a varied workload.

The apprentice will develop skills in a number of areas, including:

  • Safe storage of parts
  • Handling, storing and receiving stock, payments, procedures, identifying, sourcing and ordering parts
  • Monitoring and solving customer problems/enquiries and processing customer’s orders
  • The Parts Advisor Apprentice will be working with both customers and workshop staff, over the phone and face to face, using computerised stock management systems and parts identification programme – ECAT
  • A Parts Advisor Apprentice will support the dealership, improve sales and provide excellent customer service

The training you will be getting

Apprentices will be working and will be trained within the dealership as well as attending a college every 10 weeks on a block release. A skills coach will also visit at least every 28 days as part of a close support network to ensure that apprentices are both enjoying and succeeding in their course.

An apprentice’s training includes:

  • Level 3 Customer Service Specialist Apprenticeship.
  • VRQ in Parts
  • Vocational related qualification (technical certificate)
  • Location and method of training to be confirmed

What to expect at the end of your apprenticeship

A full-time career within the automotive industry, with many opportunities to progress to positions of authority. The opportunities are endless. By having a highly regarded set of skills, apprentices can go on to develop their careers within specific interests they may have, such as progressing through the dealership.

Requirements and prospects

Desired skills and personal qualities

No skills required, Full training will be provided


GCSE or equivalent English and Maths (Grade 4/C or above) Essential

About the employer

Speedwell Group is a family run business with a genuine family ethos at our core, many staff and customers have been with us throughout our 20-year history. Speedwell has become synonymous with trust, quality and excellent customer service in Devon. We are proud of our customer feedback, consistently ranking amongst the highest in the country within our franchises. As our reputation has consistently grown, Speedwell now boasts two Kia Dealerships in Exeter & Newton Abbot as well as our used car dealership in Kingsteignton. This has provided an excellent platform for our previous, current and future apprentices to learn and develop in the Speedwell family. The support of our local customers and our excellent staff are responsible for Speedwell's success, and we endeavour to support our community. We sponsor Exeter Ladies Rugby Club, Netball, Squash & Football Teams as well as a trans-Atlantic rowing team and countless local shows.




Matford Park Road



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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience


Jose Faria

01923 216165

Apprenticeship standard

Customer service specialist

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

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