Level 3 IT Solutions Apprenticeship - Ecl-ips IT INSPIRE ATA LIMITED

We are currently seeking a Level 3 IT Solutions Apprentice to assist the Technical Manager in a dynamic role. Responsibilities include supporting internal IT needs and managing customer inquiries for the team.

Sign in to apply

Closing date: 30 Jun 2024

Apprenticeship summary

  • Annual wage

    £13,312.00

  • Working week

    Monday - Friday 08:30 - 17:30

    Total hours per week: 40

  • Expected duration

    21 Months

  • Possible start date

    05 Jul 2024

  • Date posted

    30 May 2024

  • Apprenticeship level

    Advanced
    Level 3 (A level)

  • Reference number

    VAC1000254323

  • Positions

    1 available

What you will do in your working day

  • Supporting the Technical Manager.
  • Producing IT diagnosis over the phone for hardware, networks, antivirus and operating systems.
  • Providing remote support to clients.
  • Supporting with installing and configuring systems.
  • Diagnosing hardware and software issues.
  • Troubleshooting system and network problems, as well as diagnosing and solving problems.
  • Logging calls and ensuring management of database.

The training you will be getting

  • IT Solutions L3 Apprenticeship Standard
  • Remote Training

What to expect at the end of your apprenticeship

This will lead to a permanent job role for the right person, with a good salary, benefits, and career opportunities for progression in the long term.


Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Presentation skills, Administrative skills, Analytical skills, Logical, Creative, Initiative

Qualifications

GCSE or equivalent English (Grade A*-C/9-4 or Level 2 equivalent) Desired
GCSE or equivalent Maths (Grade A*-C/9-4 or Level 2 equivalent) Desired

About the employer

Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 2nd in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2023-2024. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers. If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice. As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, sexual orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.

Employer

INSPIRE ATA LIMITED

Address

1 Birch House

Harris Business Park, Hanbury Road, Stoke Prior

Bromsgrove

B60 4DJ

Contact

Kirsty Haden-Collier

kirsty@inspire-ata.co.uk

07927 565834

You must have JavaScript enabled to view a map of the location


Training

Training provider

ESTIO TRAINING LIMITED

Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Apprenticeship standard

IT solutions technician

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications


Before you apply

Before you apply for an apprenticeship you must first create an account. If you already have an account you'll need to sign in.