Customer Service Apprentice HEIGHT LIFT & SHIFT LIMITED

Height Lift & Shift Limited are offering the chance for a candidate to take part in a Customer Service Apprenticeship. The successful candidate will provide administration support to the business ensuring company procedures, processes and records are accurately followed and maintained, to ensure compliance with legal and best practice requirements.

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Closing date: 28 Jul 2024

Apprenticeship summary

  • Annual wage


    Apprenticeship wage based on age / yearly

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    Monday to Friday: 8.30am – 5.00pm (w/ 30mins unpaid lunch).

    Total hours per week: 40.0

  • Expected duration

    15 Months

  • Possible start date

    01 Aug 2024

  • Date posted

    29 May 2024

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

What you will do in your working day

  • Purchase invoice processing
  • Sales invoice processing
  • Repair quote processing
  • Repair quote processing
  • Repair order processing
  • Planned maintenance visits processing
  • Maintenance of customer records
  • Maintenance of supplier records
  • Timely and accurate maintenance of company records
  • Provide general assistance to other members of the team where necessary

The training you will be getting

  • You will work towards a Customer Service Practitioner Level 2 Apprenticeship
  • Your apprenticeship will take place at Printworks Campus
  • Training will be delivered one day per week, further details to be confirmed

What to expect at the end of your apprenticeship

  • Permanent Position with ability to further develop

Requirements and prospects

Desired skills and personal qualities

Communication skills, Attention to detail, Organisation skills, Customer care skills, Problem solving skills, Administrative skills, Number skills, Analytical skills, Logical, Team working, Creative


GCSE or equivalent English (Grade 4) Essential
GCSE or equivalent Maths (Grade 4) Essential

About the employer

HLS is a specialist provider of access platforms for safe and compliant working at height, available for hire, long-term lease or sale. We'll help you comply with industry regulations, understand best practices and deliver a culture of safety throughout your organisation.







LS15 4LG

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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience


Leeds City College Apprenticeship Team


Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

Before you apply for an apprenticeship you must first create an account. If you already have an account you'll need to sign in.