An exciting opportunity has arisen to join one of the region’s largest providers of innovative social care services, as a Health and Social Care Apprentice Support Worker.

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Closing date: 28 Jun 2024

Apprenticeship summary

  • Annual wage


    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates

  • Working week

    37 hours per week Minimum of 6 hours off the job Apprentices will work a shift pattern which includes early and late shifts taking place between 7am and 10pm. The role involves weekend working. It does not require overnight or bank holiday hours.

    Total hours per week: 37

  • Expected duration

    12 Months

  • Possible start date

    01 Jul 2024

  • Date posted

    28 May 2024

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    10 available

What you will do in your working day

We are looking to recruit staff who can encourage a workplace culture based on respect and dignity for those in need of care and support. The service also offers support to adults who are on the autism spectrum, who have extremely complex needs and may display challenging behaviours. The people accessing our service are provided with support to participate within their local community, develop a wide range of skills with an aim ofmaintaining a tenancy within the city of Sunderland.

As a health and social care apprentice you will work within a supportive environment to undertake the required care and support tasks, in line with the values of Sunderland Care and Support, in order to develop the necessary skills and knowledge to become an effective Support Worker.

The role will include:

  • Attending college / study days and participating in development activities as required by the programme
  • Completing all mandatory training as required by the Sunderland Care and Support Training Strategy
  • Providing and and promoting person-centred care and support to vulnerable customers including people who have a range of mental health needs, learning and physical disabilities and behaviours that might challenge; to meet a range of complex social and health needs
  • Working effectively as part of a team, undertaking tasks as detailed within a person’s care plan, providing care and support to enable people to achieve their maximum level of independence through appropriate physical, emotional and psychological support including: intimate personal care, support with basic health needs, practical tasks, appropriate communication and community involvement
  • Actively participating within team meetings, training and supervision
  • Completing relevant records and contributing to the preparation and review of customer’s care and support plans. We are looking for apprentices who are motivated to provide high standards of person-centred care along with their own personal development

You will be supported on your journey via induction, probation, supervision, and appraisal to ensure customers receive support which is designed to meet their own personal need.

The training you will be getting

Level 2 Adult Care Worker,

All training to be completed at the employer's premises.

What to expect at the end of your apprenticeship

Apprentices will be offered a guaranteed interview for a support worker role on completion of the apprenticeship. This role is a grade 1-2 position with an annual starting salary of £23,151.23 rising to £23,893.00.

Further training and development opportunities are available, including levels 3, 4 and 5 apprenticeships and leadership training (depending on role), and progression through into Care Coordinator, Team Leader and Managerial roles.

This role is extremely rewarding and in return we offer:

• 37 hours per week

• Designated rota pattern

• Excellent training opportunities

• A pension scheme

• Generous annual leave entitlement

• Career development opportunities

• A positive and rewarding job role and culture

• Access to Blue Light Card discount scheme

Requirements and prospects

Desired skills and personal qualities

Communication skills, Attention to detail, Customer care skills, Logical, Team working, Initiative, Non judgemental, Patience


GCSE or equivalent English (Grade 9-2 or A*-E) Essential
GCSE or equivalent Maths (Grade 9-2 or A*-E) Essential

About the employer

Sunderland Care and Support is one of the largest providers of social care services within the North East delivering a range of service on behalf of Sunderland City Council. We provide person centred innovate services that improve the lives of the people we serve. We encourage people to enjoy an independent, active, and healthy life and provide support to those in need to help them to do this. A wide range of help is available, including support at home, day opportunities, short break care, access to supported housing and employment, equipment to help with daily living and a wide ranging advice service. We have over 1000 staff working 24/7 within services across Sunderland. Sunderland Care and Support’s Aims and Objectives are to: • Provide excellent Social Care Services to people, promoting recovery, Independence, Inclusion, Health and Wellbeing. • Enable individuals to have the opportunity to exercise choice & control and support people to shape their own lives. • Deliver high quality excellent services, which meet individual needs • To enable even those most disabled or disadvantaged, to participate as active citizens in their community. • To create innovative housing and support solutions for vulnerable people - moving resources away from residential care.




Sunderland Care & Support

Carrmere Rd



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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Apprenticeship standard

Adult care worker

Level 2 (GCSE)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

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