Apprentice Estate Agent/Sales Support Administrator Eddisons

Have you ever watched Homes Under The Hammer? Eddisons is the auctioneer behind many of the homes that are featured. They are looking for an apprentice estate agent/sales support administrator to work in their auction centre in Chilwell. You will be working with the vendors and the buyers and will learn the industry from the ground floor up!

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Closing date: 17 Jun 2024

Apprenticeship summary

  • Annual wage

    £14,625.00

    This is based on an hourly rate of £7.50. If you have any experience within an estate agency, we will review the hourly rate in line with your level of experience.

  • Working week

    Monday - Friday, 9.00am - 5.30pm

    Total hours per week: 37.5

  • Expected duration

    12 Months

  • Possible start date

    01 Jul 2024

  • Date posted

    22 May 2024

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC1000252593

  • Positions

    1 available

What you will do in your working day

With support from the Operations Manager, you will provide an efficient and effective administrative and compliance support to the auctions team

To effectively manage the expectations of both internal and external stakeholders and identify and action any opportunity to exceed our customers’ expectations.

You’ll be driven to ensure tasks are managed efficiently and that the quality of service is excellent.

You'll develop strong relationships with everyone you deal with as you go about your daily work. You will be able to work as part of a team to resolve issues because you know we always keep our promises to our clients. You will be proactive, professional, organised and have an energetic can-do attitude.

What you'll do:

  • Chase solicitors for outstanding legal packs
  • Check and order Energy Performance Certificates and other documentation
  • Chase solicitors, vendors and bidders for outstanding documents, entry fees & ID checks where required
  • Liaise with valuers where appropriate to ensure they’re aware of the status of the property
  • Assist with the management of Remote Bidder Registrations
  • Review and approve AML checks for bidders and sellers where required
  • Speaking to successful bidders to obtain any missing information such as solicitor’s details or missing payments
  • Identify ways of improving customer service and processes and make recommendations to your line manager
  • Deal with incoming enquiries, via phone and email
  • Assist with booking viewings for customers
  • Support the Operations Manager with daily tasks

The training you will be getting

  • Level 2 Junior Estate Agent Apprenticeship Standard, including Functional Skills improvement if required
  • Please note that the specific requirement for this vacancy in maths and English are listed as part of the job description
  • You will work with expert assessors to develop new knowledge, skills and behaviours within the profession
  • You will experience a blended learning model
  • This is predominantly a work based programme which means that your learning will take place on the site of your employment and within your contracted working hours. We host supporting workshops regularly throughout the apprenticeship which you will attend in person at our Derby Road campus
  • Monthly tutorials are held via Microsft Teams
  • You will gather learning evidence, journals and off-the-job records using your e-portfolio
  • At the end of the planned learning period, it will be agreed that you are ready to enter 'Gateway' and for your End Point Assessment to be arranged

What to expect at the end of your apprenticeship

  • There are fantastic opportunities to progress your career with this large employer using various training packages

Requirements and prospects

Desired skills and personal qualities

Communication skills, IT skills, Attention to detail, Organisation skills, Customer care skills, Presentation skills, Logical, Team working, Initiative, Non judgemental, Patience, multi tasking

Qualifications

GCSE or equivalent English (Grade 4/C) Essential
GCSE or equivalent Maths (Grade 4/C) Essential

About the employer

Eddison’s are a leading firm of chartered surveyors and auctioneers, working in fast moving and dynamic markets across the UK. Established in 1844 and operating from over twenty offices throughout the UK, our people deliver expert advice and a comprehensive range of professional services to property owners and occupiers, businesses, and financial institutions. We pride ourselves on our ability to deliver highly effective and innovative solutions for our clients. We are the UK’s most successful live-streamed auctioneer, selling hundreds of properties every month in our National Property Auctions and daily Timed Auctions. At SDL Property Auctions part of Eddison’s, we pride ourselves on being national auctioneers who provide a personal service, delighting our customers with great results every single month. We sell a wide range of residential and commercial properties for both private individuals and corporate clients ranging from investment properties, vacant houses, building plots, commercial and mixed-use buildings and more. We are passionate about people and property, making sure our customer’s experience is as great as can be. We want to do what it takes to make our customer’s lives easier and better, regardless of who they are or their position. Our greatest asset is our people – and we know that by empowering them to make a difference, we can all become the best that we can be.

Employer

Eddisons

Address

17 Regan Way

Chilwell, Beeston

Nottingham

NG9 6RZ

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Training

Training provider

WEST NOTTINGHAMSHIRE COLLEGE

Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience

Contact

Karen

apprenticeships@wnc.ac.uk

01623 900632

Apprenticeship standard

Junior estate agent

Level 2 (GCSE)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications


Before you apply

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