Reporting to the Senior Brand Manager the purpose is to provide administrative assistance to ensure that Brand documentation and activity is accurately, timely updated and maintained. The post holder will manage, organise, update and perform all administrative tasks that support the business’ Sales and Marketing activities.

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 21 Jun 2024

Apprenticeship summary

  • Annual wage

    £12,480.00 to £22,308.00

    Wages explained

    Apprentices are paid for their normal working hours and training that's part of their apprenticeship (usually one day per week).

    Minimum Wage Rates
  • Working week

    Monday - Friday. Shifts to be disclosed.

    Total hours per week: 37.5

  • Expected duration

    18 Months

  • Possible start date

    22 Jun 2024

  • Date posted

    21 May 2024

  • Apprenticeship level

    Level 3 (A level)

  • Reference number


  • Positions

    1 available

What you will do in your working day


  • Process and follow-up 'New Product Introduction' Checklists.
  • Compilation & Management of file for all new projects
  • Generate BOM’s and Finished Goods Specifications.
  • Process new customer and supplier application forms.
  • Manage artwork approval process from initial receipt to final external and internal approval.
  • Manage the ART files, logging, superseding and generally maintaining.
  • Approve the first off laminates delivered.
  • Monitor and approve artwork charges.
  • Monitor and understand weekly retail analytics – point of sale, mark downs, on time arrivals, UPSPW, weekly store sales, OH Inventory, etc. and highlight discrepancies.
  • Support Brand Manager with collating the forecast figures.
  • Manage NCF items for transitions in supply chain.
  • Monitor Target audit summary.
  • Populate and upload the Amazon new items template.
  • Support the Brand Manager with Amazon administrative tasks as we progress with this retailer.
  • Investigate Target payment reductions and follow up with Agility as necessary.
  • Internal Auditing following training from the QA Manager.


  • Despatching samples to influencers, press, complaints etc.
  • Managing all Que Bella emails that come through the website.
  • Monitoring, logging, and responding to all customer reaction and quality complaints, across Que Bella website, social media, and all retail platforms.
  • Marketing research and data gathering using Mintel, WGSN and other online platforms
  • Influencer outreach – researching new influencers that fit with the Que Bella brand, and connecting with them to create a new partnership.
  • Liaising with influencers on a regular basis to ensure they have samples, and that content is up to date.
  • Monitoring influencer engagement.
  • Helping to manage and organise content for
  • Social media scheduling using Sprout Social & Later
  • Survey Monkey – Customer Satisfaction Survey
  • Monitoring and maintaining Range Me platform
  • Managing the distribution of Bazaar Voice samples
  • Reconcile Google, Facebook and Amazon ads on a monthly basis

The training you will be getting

Level 3 Business Administrator Apprenticeship Programme:

  • Relevant training will be provided through Lancaster and Morecambe College
  • Functional Skills in maths and English may be required
  • Level 3 Business Administration qualification

What to expect at the end of your apprenticeship

  • This apprenticeship is a fixed-term contract, with the opportunity to be permanent and progress within the company.

Requirements and prospects

Desired skills and personal qualities

Communication skills, Attention to detail, Customer care skills, Administrative skills, Team working, Creative, Initiative


GCSE or equivalent English (Grade C/4) Essential
GCSE or equivalent Maths (Grade C/4) Essential

About the employer

Design Plus are the one of the UK's leading specialists in the manufacture, filling and packaging of bespoke sachets, bottles and tubes. We are part of Laleham Health and Beauty Ltd, and the Healthcare division of DCC plc who are included in the FTSE 100 index. We work with a variety of blue-chip, high-street retailers and brand owners across masstige and premium markets producing globally marketed products. Our facilities operate 24/7 and our support functions work flexibly to provide a high level of service across the business. Our people bring an incredible set of skills, abilities, and interests to our businesses. We want our people to be happy, fulfilled, challenged – and working towards their individual career goals. Ours is a culture of continual learning and growth. We recognise that diversity makes us stronger, and we are committed to an inclusive culture in which all our people are given equal opportunities and are empowered to reach their potential. We want our people to bring their whole selves – all their passion, inspiration, integrity and uniqueness – into our workplaces each and every day. Our core values – Safety First, Quality Matters, Ecologic Always, Integrity, Partnership and Excellence - define who we are, what we stand for, and our ways of working. They guide how we work with our customers and each other and hold us accountable to do our best. Our purpose is to enable people and businesses to grow and progress by ensuring people are Being Heard, Being Valued and Being Developed.




Rowan House

3 Stevant Way

White Lund Industrial Estate


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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience


Charlie Helme

01524 521483

Apprenticeship standard

Business administrator

Level 3 (A level)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Employer's Application Instructions

This apprenticeship requires you to apply through the employer's website.

Apply now

Closing date: 21 Jun 2024