Customer Support Apprentice - Purchasing AUTOMINT LTD

An opportunity to develop your skills within the purchasing department of Automint in Huddersfield. You will gain an understanding of the organisation and how the teams work together. You will learn about the key role the purchasing team play in meeting the companies overall targets.

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Closing date: 30 Jun 2024

Apprenticeship summary

  • Annual wage


  • Working week

    Monday - Friday 08:30 - 17:00

    Total hours per week: 37.5

  • Expected duration

    15 Months

  • Possible start date

    08 Jul 2024

  • Date posted

    21 May 2024

  • Apprenticeship level

    Level 2 (GCSE)

  • Reference number


  • Positions

    1 available

What you will do in your working day

Initial day to day tasks will include:

  • Checking purchase orders against supplier order confirmation – ensure the items and prices match
  • Create new import quotes, from which a booking in sheet will be formed
  • Create, check and update purchase orders
  • Communicate with suppliers by email and phone (imports & lead times); Forwarders by email and phone (shipping queries/confirmation); Internal mainly updating between sales & accounts

The training you will be getting

You will work towards a Level 2 Customer Service Practitioner Apprenticeship and attend National Business College for day release one day per fortnight.

Functional skills in English (if required).

What to expect at the end of your apprenticeship

The successful candidate will then progress to Admin level 3 or Customer Service Specialist level 3.

Requirements and prospects

Desired skills and personal qualities

Communication skills, Attention to detail, Organisation skills, Customer care skills, Administrative skills, Number skills, Analytical skills, Team working, Initiative


GCSE or equivalent Maths (Grade 4) Essential
GCSE or equivalent English (Grade 4) Desired

Things to consider

If you are technically minded, this will be a great advantage, but also a skill that can be developed in the role.

About the employer

Since its formation in 1990 Huddersfield-based Automint Ltd. has become established as the leading importer and distributor of air springs and air suspension components, and has gained an impressive reputation for providing a rapid and reliable supply service to commercial vehicle motor factors throughout Great Britain. Automint is the only company in Britain specialising exclusively in this field, and its experienced personnel have an in-depth knowledge covering all aspects of air springs and suspension components.








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Training provider


Adjustments for experience

You could reduce your training time, or finish your apprenticeship faster, if you have relevant prior learning or experience. This could be relevant:

  • training
  • qualifications, like an NVQ in a relevant field
  • industry or sector experience


Keely Carleton


Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

Demonstrating experience

If your application is successful, you will have a chance to discuss your relevant prior learning or experience with your training provider and employer. You will all need to agree any adjustments to your training plan.

You should be prepared to show your competence, and evidence of relevant qualifications

Before you apply

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