Office Manager Apprentice


Southbridge Pl, CR0 4HA

Closes in 7 days (Monday 29 July)

Posted on 21 May 2024


Roses Professional Building Services Ltd have had an exciting opportunity arise to join their team as an Office Manager and complete a Level 4 Sales Executive Apprenticeship.

Annual wage
£13,312 a year

Minimum wage rates (opens in new tab)

The pay may be negotiated and may rise after a probation period has been successfully completed.

Training course
Sales executive (level 4)
5 days per week, 9am - 5pm. Days to be confirmed.

40 hours a week

Possible start date

Saturday 31 August


1 Year 9 Months

Positions available



As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Full in house training to be provided towards the successful completion of the Level 4 Sales Executive Standard which includes Level 2 Maths and English Functional Skills if applicable. Training schedule has yet to be agreed. Details will be made available at a later date. 

Where you’ll work

Southbridge House

Southbridge Pl



An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation


Your training course

Sales executive (level 4)

Equal to higher national certificate (HNC)

Course contents
  • Sales planning and preparation: Set effective targets using sales forecasts. Prioritise customers and activities to grow account value and maximise return-on-investment in line with your organisation’s strategy. Formulate or refine customer plans and objectives. Create efficient territory plans where appropriate.
  • Customer engagement: Effectively communicate and interpret customer information exchanged through written, verbal and non-verbal communication. Develop a customer engagement style that effectively opens sales conversations, builds rapport, enhances customer relationships, and adapts to different customer’s social preferences.
  • Customer needs analysis: Be highly skilled at effective questioning and active listening techniques to understand the customer’s needs, guide the sales conversation appropriately, create mutual understanding, and build trust and affinity with customers.
  • Propose and present solutions: Develop sales proposals and deliver them using a presentation style and technique appropriate for your customer. Present relevant products and/or services, explain features and their advantages, and clearly articulate the value and benefit of the solution for the specific customer. Use and adapt a range of techniques to draw-out and overcome common sales objections.
  • Negotiate: Research the customer’s likely desired outcomes and negotiating stance. Develop responses to likely objections. Identify your own organisation’s needs, such as minimum price and acceptable terms. Negotiate or trade variables effectively.
  • Closing Sales: Be attuned to verbal and non-verbal buying-signals andmove to close at an appropriate point in sales conversations. Develop ethical techniques to close sales and confirm customers’ purchase agreement.
  • Gathering Intelligence: Collect, analyse and interpret market intelligence and share it appropriately and effectively within your organisation.
  • Time Management: Use and adapt appropriate tools and techniques to prioritise and manage your time effectively.
  • Collaboration and team work: Contribute effectively within a team environment. Work collaboratively with both internal and external stakeholders. Manage communications with the cross-functional team in relation to the effective delivery of your sales, such as finance and service delivery. Support continual business improvement by sharing best practice with sales team colleagues and assist the marketing team to develop new marketing collateral.
  • Customer experience management: Deliver a positive customer experience. Manage customer enquiries and issues effectively. Take proactive action to prevent and minimise customer concerns and complaints. Handle all customer interactions professionally to the customer’s satisfaction.
  • Digital skills: Effectively use digital tools to conduct research and target customers in line with the overall sales strategy. Able to deliver presentations and meetings using digital communication. Complete accurate records and process sales in accordance with your organisation’s policies, procedures and digital CRM systems.
  • Your training plan

    This training plan has not been finalised. Check with this employer if you’ll need to travel to a college or training location for this apprenticeship.


    Desirable qualifications

    NVQ or SVQ Level 3 or equivalent in:

    • Sales (grade Pass)
    • Business Administration (grade Pass)
    • Bachelors Degree (grade Pass)

    Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.


    • Committed

    Other requirements

    This is a fast-paced targeted role. The role is office-based. Role is 9 to 5 with 3 breaks 30 minutes lunch and two tea breaks of 15 minutes. The salary is negotiable depending on the candidate's experience + bonus scheme for achieving sales targets. Office benefits: continental breakfast, including cereals and porridge, afternoon tea and unlimited refreshments including a coffee and hot chocolate machine. Chauffeur collection to and from the appointed train stations and much more.

    About this company

    At Rose’s Professional Building Services, we take pride in being your comprehensive solution for construction and building needs. With a strong commitment to excellence and a reputation built on integrity, we are your trusted partner in the construction industry.

    After this apprenticeship

    For the right candidate we are look at permanent employment to grow within the firm and further development will be available.

    Ask a question

    The contact for this apprenticeship is:


    The reference code for this apprenticeship is VAC1000252145.

    Apply now

    Closes in 7 days (Monday 29 July)

    When you apply, you’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.

    After signing in, you’ll apply for this apprenticeship on the company's website.